Leasing Admin & Customer Support Specialist

grenke Bank Ag Branch Norway; Bærum; On-site; NOK 520,000 - 660,000; Full time

Benefits offered by this job

Discounted meals in building canteen

On-site gym access

Employee discounts on building-wide服务

Job summary

grenke Bank AG Branch Norway is seeking an Administration Specialist for Customer Support & Partner Relations (Leasing) to handle daily customer and partner inquiries by phone and email, and to manage core administrative tasks related to contracts and follow-up.

The role offers exposure to the entire value chain within leasing, and you will collaborate with a small team while contributing to reporting, data management, and compliance activities.

Qualifications

• A bachelor's degree in economics, business administration or a similar field is preferred, although relevant experience may compensate
• Experience in administration, customer service, finance or similar roles
• Experience communicating with customers by phone and email
• Good knowledge of MS Office and digital tools

Responsibilities

• Respond to enquiries from business partners and customers by phone and email
• Follow up contracts and handle contract settlements
• Administer documentation, registration and maintenance of data
• Support credit assessment processes and prepare necessary documentation
• Follow up invoices and payments to business partners
• Follow up open cases and provide general customer service
• Contribute to reporting and basic analyses (operational and financial)
• Ensure documentation is well structured and assist with internal controls
• Assist with invoicing and collection of outstanding receivables
• Participate in improving internal processes and local projects
• Cooperate with our Head Office and act as a point of contact when required
• Assist with risk assessments and various tasks related to operational activities

Skills

Customer service

Administration

Finance knowledge

Phone & email communication

Education

Bachelor's degree in economics/business administration

Tools

MS Office

Digital tools

Job description

grenke Bank AG Branch Norway is seeking an Administration Specialist for Customer Support & Partner Relations (Leasing) to handle daily customer and partner inquiries by phone and email, and to manage core administrative tasks related to contracts and follow-up.

The role offers exposure to the entire value chain within leasing, and you will collaborate with a small team while contributing to reporting, data management, and compliance activities.