Hybrid IT Support Engineer - Flexible Hours & AI Training

DNO ASA; Stavanger; On-site; NOK 520,000 - 700,000; Full time

Benefits offered by this job

Competitive pay

Pension plan

Extra annual leave

Flexible hours

Technical training

Health benefits

Job summary

DNO ASA in Stavanger is seeking an IT Support Engineer to be the first point of contact for IT support across the organization and to help operate a hybrid server and network environment.

You will handle end-user incidents, configure client devices, and work with the infrastructure team to maintain services. The role rewards curiosity, service-mindedness and opportunities to learn, with training and flexible hours in a collaborative environment.

Qualifications

• Experience in IT support focused on end-user support, servers and networks.
• Familiarity with Microsoft 365, AI and related technologies.
• Relevant certifications are an advantage and ITIL knowledge is helpful.

Responsibilities

• Handle incidents and service requests from users, from first contact to resolution
• Set up, configure and maintain client devices, user accounts and access rights
• Assist with routine maintenance, monitoring and troubleshooting of servers, network and systems
• Document solutions and contribute to improving our routines and knowledge base
• Collaborate with the IT team to improve services
• Keep up to date with developments in Microsoft 365, AI and related technologies

Skills

End-user support

Microsoft 365

AI awareness

Communication

Team collaboration

English proficiency

Education

Relevant IT education or equivalent

Tools

ITIL familiarity

Job description

DNO ASA in Stavanger is seeking an IT Support Engineer to be the first point of contact for IT support across the organization and to help operate a hybrid server and network environment.

You will handle end-user incidents, configure client devices, and work with the infrastructure team to maintain services. The role rewards curiosity, service-mindedness and opportunities to learn, with training and flexible hours in a collaborative environment.