Remote Norwegian Support Consultant – Global Tech Help

SupportYourApp; Norway; Remote; NOK 382,000 - 574,000; Full time

Benefits offered by this job

Flexible hours

Fully remote

Inclusive international environment

Referral rewards

Trust-based culture

Job summary

SupportYourApp is seeking a native Norwegian speaker to join our remote team delivering exceptional customer support across calls, chat and email. You will build lasting relationships, stay current with tools, and protect customer data while contributing to high KPI performance.

We offer flexible hours, fully remote collaboration, an international environment, and USD compensation, with growth opportunities within a global leader in Support-as-a-Service.

Qualifications

• Native Norwegian and good English communication skills (at B2 level or higher).
• 6+ months of experience in customer support role.
• CRM systems expertise.
• Strong analytical thinking and research skills.
• Positive, proactive and responsible attitude.
• Personal computer (8GB RAM) with stable internet (50 Mbps download / 40 Mbps upload).

Responsibilities

• Deliver outstanding customer support via calls, chats and emails.
• Build strong and lasting customer relationships.
• Keep up with evolving tools and technology.
• Handle sensitive customer data with care and security.
• Apply the latest and greatest customer happiness practices.
• Maintain deep understanding of client solutions and meet KPI.
• Communicate with developers and cross-functional specialists.

Skills

Norwegian language

English communication

Analytical thinking

Proactive attitude

Remote work readiness

Customer support experience

Tools

CRM systems

Job description

SupportYourApp is seeking a native Norwegian speaker to join our remote team delivering exceptional customer support across calls, chat and email. You will build lasting relationships, stay current with tools, and protect customer data while contributing to high KPI performance.

We offer flexible hours, fully remote collaboration, an international environment, and USD compensation, with growth opportunities within a global leader in Support-as-a-Service.