Global Services Manager

Kenneth Bogen; Ålesund; On-site; NOK 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible work hours

Company health services

Good pension and insurance agreements

Modern office facilities

Job summary

Seaonics AS is seeking a Global Service Manager to lead our worldwide service organization and ensure efficient service delivery across Norway, Poland and Vietnam. The role focuses on developing service strategies, partnering networks and strong operational performance.

You will manage budgets, drive capacity planning and standardize processes to deliver high-quality service while upholding HSE standards.

Qualifications

• Leadership experience in service, field or international operations.
• Fluent English communication at a professional level.
• Willingness to travel internationally.

Responsibilities

• Lead and develop the global service organization and Service Engineer teams across Norway, Poland and Vietnam.
• Drive global service strategy and build capacity and capabilities for future growth.
• Ensure effective global capacity planning, resource utilization and high-quality service delivery.
• Develop and standardize global service processes, planning tools, KPIs and ways of working.
• Build and develop the global service partner network with agreements and follow-up.
• Manage service budgets, cost efficiency and operational performance while maintaining quality, HSE and compliance.

Skills

Leadership experience

Stakeholder management

Fluent English

Willing to travel

Resource planning

Process development

Education

Higher education in engineering/technology/maritime/business

Job description

SEAONICS will lead our customers efficiently and safely to the next level of intelligent, electrified handling and lifting solutions. In this way, we assist our customers in becoming the best in the world for sustainable exploration, development, and harvesting of the ocean space.

The company is growing, and we are constantly looking for people with a curious nature and courage. At SEAONICS, you will become part of a competent and highly specialized team that works across disciplines to deliver world-leading technology and exceptional customer experiences.

As we continue strengthening our global Aftermarket organization, we are looking for a Global Service Manager who will play a key role in ensuring efficient global service delivery, strong operational performance, and continuous development of our global service organization. If you are motivated by leading global teams, developing service strategies and partner networks, and creating value for customers, you may be the next key contributor to our team.

Duties and responsibilities

• Lead and develop the global service organization and Service Engineer teams across Norway, Poland and Vietnam
• Drive global service strategy and develop the organization, capacity and capabilities required for future growth
• Ensure effective global capacity planning, resource utilization and high-quality service delivery
• Develop and standardize global service processes, planning tools, KPIs and ways of working
• Build and develop the global service partner network, including partner strategy, agreements and performance follow-up
• Manage service budgets, cost efficiency and operational performance while ensuring high standards for quality, HSE and compliance

Qualifications

• Relevant higher education within engineering, technology, maritime disciplines, business or management; relevant experience may compensate for formal education
• Leadership experience from service, field operations, technical operations or a similar international environment
• Preferred experience with resource and capacity planning in a project- or service-driven organization
• Experience developing processes, KPIs and structured ways of working; experience with international service partners is an advantage
• Strong communication and stakeholder-management skills, fluent English, and willingness to travel internationally

SEAONICS works systematically for inclusion and diversity and encourage everyone to apply, even if your competence does not match 100% the above.

Personal qualities

• Structured, analytical, and able to drive continuous improvement.
• Commercially minded and able to balance cost, quality, and customer value.
• Strong leadership skills with the ability to build and motivate teams.
• Proactive, solution-oriented, and comfortable handling complex cases.

We can offer

• Inspiring working environment with challenging tasks in an exciting and international team
• Opportunities for learning and personal development
• Flexible work hours and competitive salary and benefit package
• Company health services
• Good pension and insurance agreements
• Modern office facilities

SEAONICS and VARD recognizes the importance of having fun at work, this is why with VARD Social you will have the chance to bond with colleagues through new experiences and shared interests. The social offer varies throughout the year and includes activities like 'walk and talk' during lunch hours, fjord cruises, cooking lessons, go karting, football practices and wine tasting, just to name a few.

With the right blend offun, expertise and hard work, we are creating ships for the future.Join us!

Contacts

Kenneth Borgen,Vice President Global Service and Upgrades,90742384

Location

Hundsværgata 8
6008ÅLESUND

Key information:

• Employer: Seaonics AS
• Reference number: 5179560348
• Percentage of full-time: 100%
• Fast
• Application deadline: 11/10/2026