Full-time Emergency Telecommunicator

Sandwich Cultural Council; Time; On-site; NOK 310,000 - 441,000; Full time

Job summary

Sandwich Emergency Communications Center in Sandwich, MA is seeking a Full-time Emergency Telecommunicator to answer 911 calls and dispatch police, fire and EMS units.

The position offers an hourly rate of $29.39 with potential for higher pay based on experience; requires E911 NG certification and APCO CPR/BLS certifications, plus completed training through state and in-house programs.

Qualifications

• Mandatory certifications listed above.
• Training provided if missing certifications.

Responsibilities

• Answer 911 and routine calls; dispatch police, fire and EMS units.
• Operate radio, phone and computer systems per regulations.
• Maintain records of actions taken and coordinate field units.

Skills

E911 Next Generation Equipment Cert

Public Safety Basic Telecommunicator (

APCO Emergency Medical Dispatch Cert

BLS CPR Card

Job description

Job Title

Full-time Emergency Telecommunicator

Location

Sandwich Emergency Communications Center, Sandwich Police Department, Sandwich, MA 02563

Contract & Hours

Full-time; 40 hours per week

Posted & Closing Dates

Posted October 27, 2026 | Closing November 9, 2026 11:59 PM

Salary

The current hourly rate for Full-Time positions is $29.39. Lateral applicants may start at a higher rate of pay depending on the number of years’ experience.

Responsibilities

Telecommunicators work under the general direction of the shift commander and the Emergency Communications Supervisor in conformance with departmental regulations, applicable provisions of Massachusetts General Laws, applicable Federal Laws, local by-laws and professional standards.? Candidates will operate communication systems utilizing radio, telephone and computer equipment to receive 911 emergency and routine calls requesting police, fire and EMS services; provides information to the public; dispatches public safety personnel and equipment in response to service requests and to organize and coordinate the activities of field units; maintains records of activities in response to service requests; and performs related work as required.

Qualifications

Qualified applicants should possess E911 Next Generation Equipment Certification, 40 Hour Public Safety Basic Telecommunicators certifications, 32 Hour APCO Emergency Medical Dispatching Certification, BLS CPR Card. If candidate is lacking certifications and meets pre-screen qualifications, candidate will be provided training through the Massachusetts State 911 Department academy and our in-house training program.

Miscellaneous

Town will train.

Background Check

A criminal background check will be performed upon receipt of application to determine eligibility to move forward in the hiring process.

Equal Opportunity Statement

Sandwich is an EOE/AA Employer.