24/7 Emergency Communications Dispatcher

Amherst Highway Dept; Time; On-site; NOK 329,000 - 455,000; Full time

Job summary

The Amherst Highway Dept is seeking a Public Safety Dispatcher (Full Time) to answer and coordinate calls for police, fire, ambulance and related services. The role involves handling multi-line switchboard calls, dispatching emergency vehicles, and relaying information to appropriate agencies in accordance with established policies.

Ideal candidates will have a combination of training and experience in public safety dispatch, with the ability to prioritize emergencies and maintain logs of

Qualifications

• Completion of sixty (60) semester hours at a regionally accredited or New York State registered college/university, or graduation from high school or possession of a high school equivalency diploma with two years of dispatching/telecommunications experience, or an equivalent combination of training and experience.

Responsibilities

• Answers and coordinates calls for service between the public and police, fire department, ambulance and other departments.
• Receives calls on multi-lines switchboard for emergencies such as fires, robberies, missing persons, etc.
• Dispatches emergency vehicles and ambulances for emergency and routine calls.
• Relays calls to appropriate agencies and determines priorities per policies.
• Operates teletype and computer terminal to enter/retrieve information.

Education

High School Diploma

60 semester hours

Equivalent training/experience

Job description

The Amherst Highway Dept is seeking a Public Safety Dispatcher (Full Time) to answer and coordinate calls for police, fire, ambulance and related services. The role involves handling multi-line switchboard calls, dispatching emergency vehicles, and relaying information to appropriate agencies in accordance with established policies.

Ideal candidates will have a combination of training and experience in public safety dispatch, with the ability to prioritize emergencies and maintain logs of