Forward-Deployed Drilling AI Engineer

Exebenus; Stavanger; On-site; NOK 850,000 - 1,250,000; Full time

Job summary

Exebenus is seeking a Forward Deployed Drilling Engineer based in Stavanger to ensure customers realize the full potential of our AI drilling intelligence. You will own the customer relationship post-implementation, drive engagement, and serve as the voice of the customer to influence product direction.

Key responsibilities include building strong customer partnerships, supporting deployment projects with SLA compliance, educating users on new features to maximize adoption, tracking usage

Qualifications

• 5-10 years in oilfield services with exposure to drilling and well operations.
• Degree in petroleum engineering or related field.
• Strong understanding of downhole conditions and real-time decision-making.
• Experience with WITSML and real-time operations is a strong advantage.
• Experience working with international clients and willingness to travel to customer sites.

Responsibilities

• Develop and maintain relationships with customers to understand their needs, goals, and challenges.
• Support implementation projects for selected customers, ensuring contract and SLA compliance.
• Educate customers about new features, updates, and best practices to maximize product adoption and value.
• Track customer usage and engagement metrics to identify potential issues and opportunities for improvement.
• Monitor, document, and communicate customer value capture - translating product usage into measurable operational results.
• Gather and relay customer feedback to inform product development and continuous improvement.
• Support the sales organization in securing contract renewals.
• Participate in sales support and tender preparation work as needed.
• Travel to customer sites to support onboarding, training, and ongoing engagement.

Skills

Oilfield experience

Client-facing

English fluency

Education

Petroleum engineering degree

Tools

WITSML

Job description

Exebenus is seeking a Forward Deployed Drilling Engineer based in Stavanger to ensure customers realize the full potential of our AI drilling intelligence. You will own the customer relationship post-implementation, drive engagement, and serve as the voice of the customer to influence product direction.

Key responsibilities include building strong customer partnerships, supporting deployment projects with SLA compliance, educating users on new features to maximize adoption, tracking usage