EMEA Benefits Specialist

Citadel LLC; London; On-site; NOK 839,000 - 1,212,000; Full time

Job summary

Citadel LLC seeks an EMEA Benefits Specialist to oversee day-to-day benefits administration, governance, and development across the region. You will collaborate with global teams, internal stakeholders, and external vendors to ensure compliant, financially viable, market-aligned benefit programs.

You will drive regional program evolution, manage multiple jurisdictions, and lead new market implementations. Strong data analysis and regulatory translation are essential for success in this role.

Qualifications

• 5–7+ years of benefits management experience, with preference for financial services.
• Familiarity with EMEA regulations across healthcare, group risk, and pension schemes.
• Experience with leaves and accommodations administration preferred.
• Proven ability to design and execute benefit programs.
• Strong data analytics to support proposals and risk assessments.
• Experience in renewals, provider transitions, and benefits changes.

Responsibilities

• Strategic program development: drive evolution of benefits portfolio using market analysis and financial modeling.
• Regional governance: administer benefits across multiple EMEA jurisdictions and vendors.
• New market implementation: lead benefits design and rollout in new regions with HRIS configuration.
• Operational excellence: manage day-to-day benefits and improve processes.
• Compliance & risk mitigation: ensure adherence to country-specific mandates and evolving legislation.
• Vendor management: coordinate brokers, administrators, and consultants for service quality.
• Employee engagement: collaborate with Communications to raise awareness and engagement.
• Expert support: resolve complex benefits inquiries from stakeholders and employees.

Skills

Benefits management

EMEA knowledge

Program design

Data-driven proposals

Regulatory translation

Change management

Vendor management

Job description

Role Overview

The EMEA Benefits Specialist will act as the regional subject matter expert overseeing the day-to-day administration, governance, and ongoing development of employee benefits programs across the region. Working with the global benefits team, internal stakeholders, and external vendors, the position ensures that regional benefit packages are legally compliant, financially viable, and aligned with market standards.

Responsibilities

• Strategic Program Development: Drive the continuous evolution of our benefits portfolio by translating market analysis, financial modeling, and employee feedback into actionable program enhancements.
• Regional Governance: Direct the administration of diverse benefits across multiple EMEA jurisdictions, overseeing everything from pension schemes and healthcare coverage to risk mitigation and flexible perk structures.
• New Market Implementation: Lead benefits design and rollout in new regions, partnering with internal teams (e.g., Operations, Payroll, Legal) and defining requirements for HRIS configuration.
• Operational Excellence: Own the day-to-day management of existing benefits, identifying and executing process improvements to enhance efficiency and the employee experience.
• Compliance & Risk Mitigation: Uphold the integrity of all EMEA benefit programs by ensuring strict adherence to country-specific legal mandates and integrating evolving legislation into our governance frameworks.
• Vendor Management: Serve as the primary point of contact for and manage the performance of all external benefits partners, including brokers, administrators, and consultants, to ensure high-quality service and strategic alignment.
• Employee Engagement: Partner with Internal Communications to create and manage messaging that drives awareness, understanding, and engagement with our benefit programs.
• Expert Support: Act as the resource for resolving complex or sensitive benefits-related inquiries escalated by key stakeholders and employees.

Qualifications

• Professional Experience: 5-7+ years of benefits management experience; preference for experience within financial services sector.
• EMEA Regional Knowledge: Practical familiarity with benefits programs and local regulations in key EMEA jurisdictions, including healthcare, group risk, and pension schemes. Experience with leaves and accommodations administration strongly preferred.
• Program Design & Execution: Proven success in designing and implementing benefit programs from concept to completion.
• Data-Driven Counsel: A track record of building analytical, data-backed proposals to facilitate informed decisionmaking and risk assessment.
• Regulatory Translation: Aptitude for translating complex legal standards and market trends from various jurisdictions into clear, actionable operational plans.
• Change Management: Demonstrable experience managing renewals, transitioning providers, and implementing new benefits.