Customer Operations Intern

Coca-Cola inc; Norway; On-site; NOK 239,000 - 331,000; Part time

Job summary

BODYARMOR Sports Nutrition is seeking a Customer Operations Intern to support Coca-Cola and BODYARMOR E-commerce and Direct Club customers through analysis, tracking, and systematic order updates. You will collaborate with Transportation, IT and Finance to ensure orders are delivered on time and in full, while maintaining best-in-class customer service.

Currently enrolled in an accredited college; strong written/verbal communication, detail orientation, and a collaborative, proactive mindset are

Qualifications

• Currently enrolled in an accredited college or university; recent graduate preferred.
• Strong written and verbal communication skills.
• Detail-oriented and analytical; able to organize and prioritize tasks.
• Collaborative team-player with a learning mindset.

Responsibilities

• Support BODYARMOR/Coca-Cola E-commerce and Direct Club customers through order analysis and tracking.
• Update orders systematically and reflect status in internal systems.
• Collaborate with Transportation, IT and Finance to ensure on-time, in-full deliveries.

Skills

Communication

Detail-oriented

Analytical

Multitasking

Prioritization

Team player

Learning mindset

Education

Currently enrolled in college

Job description

BODYARMOR Sports Nutrition is a fast-paced dynamic environment where brand builders work together with the goal of becoming innovative game-changers in the world of sports and active hydration. Extreme passion and teamwork are the essentials of being a successful member of the BODYARMOR Sports Nutrition team – which consists of BODYARMOR and POWERADE brands. BODYARMOR Sports Nutrition exudes an entrepreneurial culture backed by the resources and insights of one of the world’s most iconic companies The Coca-Cola Company which acquired BODYARMOR in 2021. This unique environment gives employees the ability to move quickly exceed expectations develop valuable relationships and have fun while we work to achieve our goal of becoming #1 in Sports Hydration.

BODYARMOR is looking for a Customer Operations Intern to join our team.

As a Customer Ops Intern you will be responsible for supporting BODYARMOR’s Coca-Cola E-commerce and Direct Club customers through analysis tracking and systematic updating of their respective orders. Although directly reporting to Customer Service Management this individual will be communicating collaborating and finding solutions in tandem with numerous departments and teams such as Transportation Deployment Inventory Warehousing IT and Finance. They will prioritize best-in-class customer service aligning with our BODYARMOR operational objectives of ensuring all orders are delivered on time and in full.

RESPONSIBILITIES:

• Collaborate with internal BODYARMOR teams regarding upcoming limited-time-offer (LTO) bottles and shipments participate in team discussions and evaluation of these shipments.
• Champion customer engagement experience and success through best-in-class support and communication.
• Analysis investigation and updating of shipments to accurately reflect status (shipped/pending shipment/etc.) for BODYARMOR reporting.
• Work closely with the Customer Service Team Lead and IT to build a new contact directory for all customers and locations.
• Support additional projects reporting and tasks as requested

REQUIREMENTS:

• Currently enrolled in an accredited college or university required recent graduate preferred
• Strong written and verbal communication skills
• Detail-oriented and analytical
• Ability to organize multitask and prioritize in an ever-changing environment
• Proactive big-picture thinker – anticipates situations before they occur
• Collaborative team-player
• Passion for learning and understanding customer and supply chain operations!

LOCATION

Whitestone NY

Compensation

Base pay offered may vary depending on geography job-related knowledge skills and experience. A full range of medical financial and/or other benefits dependent on the position is offered.

The Coca-Cola Company is committed to fostering a diverse and inclusive workforce. Our company recognizes the immense potential and unique experiences that international candidates can bring to this role. As such we are open to candidates who may require sponsorship in the future on a limited basis.

Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose to refresh the world and make a difference. We act with a growth mindset take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious empowered inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. VisitOur Purpose and Visionto learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity and/or expression status as a veteran and basis of disability or any other federal state or local protected class. When we collect your personal information as part of a job application or offer of employment we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.