CRM & Sales Operations Lead - Dynamics 365 Expert

Kongsberg Satellite Services AS; Tromsø; Hybrid; NOK 900,000 - 1,200,000; Full time

Benefits offered by this job

Global space industry exposure

International working environment

Career development in a growing tech-f

Competitive compensation

Job summary

KSAT invites an experienced CRM & Sales Operations Lead to advance our Dynamics 365 CRM and sales operations framework across the commercial teams. You will work closely with Sales, Marketing, Finance, and Service to ensure data, processes, and reporting enable efficient operations and sustained growth.

In this role, you will strengthen data quality, governance, and user adoption, laying the foundation for effective sales execution and informed decision-making across KSAT.

Qualifications

• Experience in a Sales Operations, Revenue Operations, CRM Management, or similar business operations role.
• Hands-on experience with Microsoft Dynamics 365 CRM and Power BI.
• Solid understanding of sales processes, pipeline management, and forecasting.
• Strong problem-solving and proactive mindset.
• Clear communication and ability to translate data into insights.

Responsibilities

• Own and continuously develop the Dynamics 365 CRM platform to support objectives.
• Drive CRM adoption through training, best practices, and user support.
• Ensure high data quality and establish reporting structures for insights.
• Support CRM-related projects, enhancements, and integrations.
• Own and optimize the sales operations framework, processes, tools, and reporting.
• Create dashboards, KPIs, and performance reporting for management and sales teams.
• Support pipeline management, forecasting accuracy, and performance analysis.
• Support onboarding and tool adoption as part of sales enablement.

Skills

Sales Operations

CRM Management

Power BI

Dynamics 365

Forecasting

Education

Bachelor's degree or equivalent

Tools

Dynamics 365 CRM

Power BI

Job description

KSAT invites an experienced CRM & Sales Operations Lead to advance our Dynamics 365 CRM and sales operations framework across the commercial teams. You will work closely with Sales, Marketing, Finance, and Service to ensure data, processes, and reporting enable efficient operations and sustained growth.

In this role, you will strengthen data quality, governance, and user adoption, laying the foundation for effective sales execution and informed decision-making across KSAT.