Clinical Onboarding & Training Specialist

CompuGroup Medical, Inc.; Tønsberg; On-site; NOK 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Generous pension package

Flexible working

Paid mobile phone subscription

Job summary

CompuGroup Medical, Inc. via CGM Pridok in Norway seeks a Service & Training Professional to deliver top-tier onboarding and training for doctors, nurses and healthcare staff across the country.

You will train on Pridok systems onsite and support our onboarding journey with timely follow-ups. You will travel nationwide, adapt to changing customer needs, and collaborate with engineering and management to improve training materials.

Qualifications

• 1–3 years in a customer-facing role focusing on relationship building and exceptional service.
• Natural ability to adapt in a changing environment of customer needs.
• Willingness to travel around Norway to be onsite with customers.

Responsibilities

• Provide 5-star training service to customers across the country.
• Onsite training with doctors, nurses and medical personnel using Pridok systems.
• Follow up on questions or queries during onboarding.
• Share learnings with Pridok team including engineering and management.
• Assist Sales during tenders to demo the full Pridok suite when needed.

Skills

Customer service

Relationship building

Communication

Adaptability

Education

Bachelor's degree or diploma

Job description

CompuGroup Medical, Inc. via CGM Pridok in Norway seeks a Service & Training Professional to deliver top-tier onboarding and training for doctors, nurses and healthcare staff across the country.

You will train on Pridok systems onsite and support our onboarding journey with timely follow-ups. You will travel nationwide, adapt to changing customer needs, and collaborate with engineering and management to improve training materials.