Vision Support Lead: Remote-Eligible & Team Growth

VA Imaging Inc.; Eindhoven; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Personal development budget

Pension plan

Team events

Remote work up to 15 days/year

Job summary

VA Imaging is seeking a Team Lead Vision Support to guide our international Vision Support team from our Eindhoven HQ. You will coach engineers, organize daily activities, and drive resolution of complex machine vision issues while aligning with Sales and product teams.

You’ll manage performance, foster knowledge sharing, and shape processes for high-quality customer service. A technical background and leadership experience are essential, with remote work allowed up to 15 days per year.

Qualifications

• At least 2 years of proven experience leading a technical support team.
• Bachelor's degree in a technical field or equivalent experience.
• Strong leadership and coaching skills.
• Independent, proactive and results-driven.
• Analytical and solution-oriented mindset.

Responsibilities

• Lead, coach and develop the Vision Support team and drive professional growth.
• Organize and prioritize daily support activities with high-quality service.
• Guide the team in resolving complex technical issues and solutions.
• Monitor performance and continuously improve processes and service.
• Encourage knowledge sharing and collaboration within the team.
• Work with Sales to meet customer needs and priorities.

Skills

Leadership

People management

Machine vision

Technical background

Analytical mindset

Proactive

Communication

Education

Bachelor's degree in a technical field

Job description

VA Imaging is seeking a Team Lead Vision Support to guide our international Vision Support team from our Eindhoven HQ. You will coach engineers, organize daily activities, and drive resolution of complex machine vision issues while aligning with Sales and product teams.

You’ll manage performance, foster knowledge sharing, and shape processes for high-quality customer service. A technical background and leadership experience are essential, with remote work allowed up to 15 days per year.