VIBE Retail Associate - Customer Experience

Urban-Outfitters-7e13a49d; Amsterdam; On-site; EUR 12,000 - 22,000; Full time

Job summary

Urban Outfitters in Amsterdam is seeking a Store Associate to support the management team and uphold the VIBE philosophy. You will foster a store environment that inspires creativity, development, and strong customer connections on-site at Kalverstraat 31-33.

You’ll work with the team on tills, shipments, merchandising and daily tasks, contributing to a positive culture and opportunities to train peers. Strong communication and a fashion-minded attitude are valued for growth.

Qualifications

• Previous experience in a retail environment – not a must.
• An awareness of the Urban Outfitters brand and its appeal to the local market.
• Strong communication skills.

Responsibilities

• Deliver a positive, friendly experience by engaging the customer through conversation and service
• Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
• Provide a store experience that reflects the Company’s mystery shop standards
• Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
• Uphold Company standards and act as a positive role model to peers
• Work productively within the team and take initiative to work with others toward a common, collaborative goal
• Assist in the training and development of peers
• Communicate positively and effectively with peers
• Actively participate in daily and department meetings
• Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
• Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
• Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
• Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
• Always adhere to company health & safety regulations
• Uphold store merchandising and cleanliness standards
• Ensure that merchandise is ticketed and the sales floor is well stocked
• Support sales by assisting in merchandising and display projects
• Exhibit a familiarity with current product and trend awareness
• Previous experience in a retail environment – not a must.
• An awareness of the Urban Outfitters brand and its appeal to the local market.
• Strong communication skills.

Skills

Strong communication

Retail experience

Brand awareness

Job description

Urban Outfitters in Amsterdam is seeking a Store Associate to support the management team and uphold the VIBE philosophy. You will foster a store environment that inspires creativity, development, and strong customer connections on-site at Kalverstraat 31-33.

You’ll work with the team on tills, shipments, merchandising and daily tasks, contributing to a positive culture and opportunities to train peers. Strong communication and a fashion-minded attitude are valued for growth.