Retail Sales & Vibe Experience Associate

URBN Urban Outfitters, Inc.; Amsterdam; Hybrid; EUR 14,000 - 21,000; Full time

Job summary

URBN Urban Outfitters, Inc. in Amsterdam seeks a friendly store associate to support management and create a store environment that fosters creativity, employee development and the VIBE philosophy.

You will help uphold Urban Outfitters' Peers Training Peers program. Your day will include engaging customers, assisting in training peers, managing tills and stock, keeping displays neat, and following loss prevention and health and safety rules.

Qualifications

• Previous retail experience is not required.
• Awareness of the Urban Outfitters brand and its appeal to the local market.
• Strong communication skills.

Responsibilities

• Deliver a positive, friendly customer experience through conversation and service.
• Enhance the VIBE by prioritizing customers during peak hours.
• Maintain store standards reflecting the brand and mystery shop criteria.
• Support peers and uphold positive behavior in the team.
• Uphold company standards and be a positive role model in the store.
• Assist in training and development of peers.
• Work productively within the team and communicate effectively in meetings.
• Demonstrate proficiency with tills, shipments, and fitting room guidelines.
• Participate in receiving, back stock, and weekly task completion (markdowns, transfers, RTVs).
• Follow loss prevention, safety and inventory control guidelines.

Skills

Customer service

Communication skills

Team collaboration

Retail familiarity

Job description

URBN Urban Outfitters, Inc. in Amsterdam seeks a friendly store associate to support management and create a store environment that fosters creativity, employee development and the VIBE philosophy.

You will help uphold Urban Outfitters' Peers Training Peers program. Your day will include engaging customers, assisting in training peers, managing tills and stock, keeping displays neat, and following loss prevention and health and safety rules.