Urban Outfitters Sales Associate - Eindhoven, NL

Urban Outfitters Europe; Eindhoven; On-site; EUR 16,000 - 20,000; Full time

Job summary

Urban Outfitters Europe in Eindhoven is seeking a store associate to deliver a friendly customer experience and uphold the VIBE philosophy. You will engage customers, support operations, and contribute to a positive store environment.

Strong communication and an awareness of the Urban Outfitters brand are essential, with opportunities to assist in training peers and participate in daily team activities.

Qualifications

• Previous experience in a retail environment – not a must.
• Awareness of Urban Outfitters brand and local market appeal.
• Strong communication skills.

Responsibilities

• Deliver a positive, friendly customer experience through conversation and service.
• Support store operations, including stock, fittings, and markdowns as needed.
• Assist in training and development of peers and participate in team meetings.
• Uphold merchandising, cleanliness, and health & safety standards.

Skills

Retail experience

Customer service

Strong communication

Job description

This position is located at Rechtestraat 21, Eindhoven, , 5611GL Netherlands

Pay Range

EUR €11.52 - EUR €14.71 /Hr.

Role Summary

The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.

What You’ll Be Doing

• Deliver a positive, friendly experience by engaging the customer through conversation and service
• Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
• Provide a store experience that reflects the Company’s mystery shop standards
• Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
• Uphold Company standards and act as a positive role model to peers

Teamwork & Communication

• Work productively within the team and take initiative to work with others toward a common, collaborative goal
• Assist in the training and development of peers
• Communicate positively and effectively with peers
• Actively participate in daily and department meetings

Operations

• Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
• Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
• Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
• Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
• Always adhere to company health & safety regulations

Merchandising & Display

• Uphold store merchandising and cleanliness standards
• Ensure that merchandise is ticketed and the sales floor is well stocked
• Support sales by assisting in merchandising and display projects
• Exhibit a familiarity with current product and trend awareness

What You’ll Need

• Previous experience in a retail environment – not a must.
• An awareness of the Urban Outfitters brand and its appeal to the local market.
• Strong communication skills.

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Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.