Special Cargo Agent

Worldwide Flight Services, Inc.; Amsterdam; Hybrid; EUR 33,000 - 45,000; Full time

Benefits offered by this job

Shift allowances

Flexible shifts

Travel allowance

Parking facilities

Pension scheme

1-year contract

Schiphol location

Job summary

Worldwide Flight Services, Inc. at Schiphol is seeking a Special Cargo Agent to ensure safe handling of all forms of special cargo, including dangerous goods, live animals, and pharmaceuticals.

You will perform acceptance checks, verify packaging and documentation, stop shipments when needed, coordinate with stakeholders, and support warehouse and cargo office teams while adhering to IATA and regulatory requirements. Morning, afternoon and night shifts available.

Qualifications

• MBO level 3 qualification or equivalent.
• Experience in cargo office or logistics environment.
• At least 1 year of experience with special cargo.
• Experience with dangerous goods, pharmaceuticals and/or live animals per IATA regulations.
• Accurate, able to work under pressure.

Responsibilities

• Handle all forms of special cargo safely and correctly (DG, live animals, pharmaceuticals).
• Ensure acceptance checks, packaging, labeling, documentation per IATA and regulations.
• Stop shipments that do not meet requirements and coordinate with stakeholders.
• Prepare incident reports for rejected shipments and release compliant shipments.
• Monitor storage locations and support warehouse and cargo office teams.

Skills

Special cargo handling

IATA DG & pharma knowledge

Attention to detail

Under pressure performance

Cargo office experience

Education

MBO level 3

Job description

Job Location (Short): Amsterdam, NH, NLD, 1118LD

WFS, a member of the SATS Group, is a global air cargo logistics leader and best in class ground handling partner.
We offer services for Air Cargo, Ground Handling and specialist needs.
SATS-WFS has a strong presence across a combined network of over 215 locations and employs over 46 000 of the finest professionals all over the world.

As our operations continue to expand, we are looking for the right person to join our team in the role of Special Cargo Agent.

What will you do?

As a Special Cargo Agent, you are responsible for the correct and safe handling of all forms of special cargo. This includes, among others, dangerous goods (DG), live animals and pharmaceutical shipments.

You have knowledge of the acceptance and handling procedures for special cargo and ensure that all activities fully comply with Human Environment and Transport Inspectorate and International Air Transport Association Dangerous Goods regulations. You are the specialist who ensures that these specific cargo flows are handled safely, accurately and in accordance with all regulations.

You perform acceptance checks and re-checks on special cargo according to the applicable IATA regulations and verify shipments for packaging, labels, documentation and the condition of the cargo. If a shipment does not meet the requirements, you will stop the shipment and ensure that errors or irregularities are resolved by coordinating with external and internal stakeholders. For rejected or irregular shipments, you prepare an incident report. Once everything is correct, you release the shipment for further handling.

In addition, you monitor the correct use of storage locations for special cargo, support colleagues in the warehouse and cargo office, and ensure proper documentation and reporting. You liaise with authorities when necessary and remain vigilant regarding safety, quality and compliance with procedures.

You are available to work in our morning, afternoon and night shifts.

What do you bring?

• MBO level 3 working and thinking level
• Experience in a cargo office or logistics environment
• At least 1 year of experience with special cargo
• Experience with dangerous goods, pharmaceuticals and/or live animals according to IATA regulations
• You work accurately and are able to perform well under pressure

What do we offer?

• A salary between €2,950 and €3,988
• In addition, you receive allowances for evening, night and weekend shifts. Based on a standard roster you can earn on average 22% irregular hours allowance (ORT) on top of your salary
• Flexible shifts
• Travel allowance and parking facilitiesThe opportunity to develop within the organization and within this role
• A pension scheme of which we pay the largest part
• A one-year contract with the prospect of a permanent position
• A dynamic and rapidly growing working environment at Schiphol

Will you become our new colleague at WFS at Schiphol?