Troubleshooter

Bertelsmann-Jobs; Venlo; On-site; EUR 29,000 - 37,000; Full time

Benefits offered by this job

Company laptop

Travel allowance

Employee benefits @ Work

Gym/bike discounts

Vacation days

Time-for-Time arrangement

Job summary

Arvato's Venlo warehouse is seeking a Warehouse Support Specialist to bridge operations and support, driving improvements in high-tech logistics. You will work with advanced warehouse systems, analyse data, and collaborate with multiple departments to optimize processes on a daily basis.

The role requires a minimum of 1 year in logistics, strong English, and experience with ERP/WMS (preferably SAP). A competitive monthly salary is offered along with comprehensive benefits and a modern workspace

Qualifications

• MBO (Vocational) or Bachelor's degree.
• At least 1 year of experience in logistics or a similar operational support role.
• Excellent command of the English language.
• Experience with ERP/WMS systems, preferably SAP.
• Strong Excel skills, including formulas and data analysis.
• Analytical mindset with excellent problem-solving abilities.
• Accurate, proactive, and strong communication skills.
• Available to work according to the applicable shift schedule.
• Experience within a high-tech logistics environment is an advantage.

Responsibilities

• Provide operational support on the warehouse floor and act as the first point of contact for process-related issues.
• Investigate challenges involving orders, inventory, materials, or systems and implement structural improvements.
• Analyse warehouse data, stock levels, inventories, and operational performance using Excel and WMS/ERP systems.
• Prepare reports and communicate findings with Operations, Quality, Customer Support, and, where applicable.
• Identify opportunities to improve processes and prevent recurring operational issues.

Skills

English fluency

Analytical thinking

Problem solving

Communication skills

Education

MBO or Bachelor's degree

Tools

SAP ERP

WMS systems

Excel

Job description

• Compensation: EUR 2,607 - EUR 3,349 - monthly

Job Description

Are you an analytical logistics professional who enjoys solving operational challenges and making warehouse processes more efficient? As a Warehouse Support Specialist, you'll play a key role in supporting our high-tech warehouse operations while working with advanced logistics systems and an international customer portfolio.

You'll join our High Tech division in Venlo, where technology, innovation, and collaboration are at the heart of everything we do. Working with modern warehouse management systems and international supply chain solutions, you'll have the opportunity to make a real impact every day.

YOUR TASKS

As a Warehouse Support Specialist, you are the link between operations and support departments, ensuring warehouse processes run efficiently every day. You investigate operational challenges, analyse data, and work closely with multiple stakeholders to implement sustainable improvements that keep our logistics operation performing at its best.

• Provide operational support on the warehouse floor and act as the first point of contact for process-related issues;
• Investigate challenges involving orders, inventory, materials, or systems and implement structural improvements;
• Analyse warehouse data, stock levels, inventories, and operational performance using Excel and WMS/ERP systems;
• Prepare reports and communicate findings with Operations, Quality, Customer Support, and, where applicable;
• Identify opportunities to improve processes and prevent recurring operational issues.

You'll become part of the Warehouse Support team, working closely with Operations, Quality, Customer Support, and other internal departments. In this role, you report to the Operations Supervisor and collaborate daily with colleagues to continuously improve warehouse performance.

We're looking for a proactive Warehouse Support Specialist who enjoys working in a dynamic, technology-driven logistics environment and is passionate about solving operational challenges.

• MBO (Vocational) or Bachelor's degree;
• At least 1 year of experience in logistics or a similar operational support role;
• Excellent command of the English language;
• Experience with ERP/WMS systems, preferably SAP;
• Strong Excel skills, including formulas and data analysis;
• Analytical mindset with excellent problem-solving abilities;
• Accurate, proactive, and strong communication skills;
• Available to work according to the applicable shift schedule;
• Experience within a high-tech logistics environment is an advantage.

WHAT'S IN IT FOR YOU?

Experience matters. But at Arvato, your development doesn't stop. In this role, you'll work with advanced warehouse management systems and international supply chain processes within an environment where continuous improvement and innovation are at the core.

Through our comprehensive learning center and targeted training, you'll have the opportunity to further develop yourself—both professionally and personally.

• A gross monthly salary between €2,607and €3,349 based on 40 hours, depending on your experience;
• 25 vacation days based on a 40-hour week;
• Additional time-off options: Buy up to one extra week of vacation and 3 additional "sick-free" days;
• Company laptop and phone;
• Travel allowance;
• Employee Benefits @ Work (discounts on various products and services);
• Discounts on your gym membership and bike plan;
• An active employee association with informal activities and team outings;
• Time-for-Time arrangement.

For this position, it is necessary that you have the legal right to work in the Netherlands at the time of applying.

WHAT’S NEXT

Our process is fast and straightforward:

• Phone interview with the recruiter;
• First interview;
• Second interview;
• You'll receive an offer within 48 hours;

Arvato is an equal opportunity employer. We assess candidates based on talent and motivation.

Additional Information

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .