Supervisor - Control Tower - Tech 2

Bertelsmann-Jobs; Venlo; On-site; EUR 29,000 - 46,000; Full time

Benefits offered by this job

Travel allowance

Employee discounts

Gym/bike plan

Team activities

25 vacation days

Job summary

Arvato in Venlo is seeking a Supervisor Control Tower to oversee daily warehouse operations, ensuring KPI targets are met while managing staff and coordinating with other departments. The role emphasizes meticulous use of ERP/WMS systems like SAP to monitor performance.

You will lead supervisors and frontline staff, drive continuous improvement, and work in shifts including weekends as needed.

Qualifications

• MBO level with experience or HBO starter.
• Minimum 1 year experience as Supervisor or 2 years as Assistant Supervisor.
• Experience with Excel and ERP/WMS systems (preferably SAP).
• Good command of English; strong analytical and leadership skills.
• Fulltime availability and willingness to work shifts.

Responsibilities

• Coordinate daily warehouse operations and ensure KPIs are achieved.
• Lead daily meetings with Team Leaders to review planning and staffing.
• Monitor and adjust processes throughout the day.
• Manage staff scheduling with Workforce Planning.
• Coach and motivate the team to maintain high performance.

Skills

Analytical skills

Leadership

English proficiency

Education

MBO level with experience

HBO starter

Tools

Excel

SAP ERP/WMS

Job description

• Compensation: EUR 2,607 - EUR 4,164 - monthly

Job Description

As a Supervisor Control Tower in Venlo, you take responsibility for the daily operations within the Control Tower of our High-Tech division. In this role, the focus is on maintaining control and overview of the operation through systems and data. You ensure KPIs are met, processes run smoothly, and issues are identified and followed up accurately.

This role requires you to be meticulous and comfortable working with complex systems, as you rely heavily on ERP/WMS systems such as SAP to monitor and manage the operation. You combine operational control with people leadership and continuously look for ways to improve performance.

YOUR ROLE

As Supervisor Control Tower, you coordinate and optimize the logistics process within your department. You are responsible for daily targets, staffing, and operational continuity.

• Coordinating daily warehouse operations and ensuring KPIs are achieved;
• Leading daily meetings with Team Leaders to review planning and staffing needs;
• Monitoring and adjusting processes throughout the day;
• Managing staff scheduling together with Workforce Planning;
• Coaching and motivating your team to maintain high performance.

You will lead Assistant Supervisors and operational employees and report to the Warehouse Manager. Together with fellow Supervisors, you ensure alignment between Operations, Workforce, and Support departments.

You’ll work in shifts (early, late, or day shifts depending on the department) and occasionally on weekends based on operational requirements.

We’re looking for a results-driven Supervisor who thrives in a dynamic warehouse environment.

• MBO working level with experience or HBO starter;
• Minimum 1 year of experience as a Supervisor or 2 years as an Assistant Supervisor;
• Experience with Excel and ERP/WMS systems (preferably SAP);
• Good command of English;
• Strong analytical and leadership skills;
• Fulltime availability and willingness to work shifts.

WHAT’S IN IT FOR YOU

Experience matters. But at Arvato, your development doesn’t stop. In this role, you’ll work with international clients across our High-Techdivision, within an environment where leadership, performance, and continuous improvement are at the core.

Through our learning center and leadership programs, you’ll have the opportunity to further develop yourself, professionally and personally.

• A gross monthly salary between €2.607 and €4.164 based on 40 hours, depending on your experience;
• 25 vacation days based on a 40-hour week;
• Three additional ‘sick-free’ days and the option to buy one extra week of vacation;
• Travel allowance;
• Employee discounts and gym/bike plan;
• Active employee association with team activities.

For this position, you must have the legal right to work in the Netherlands at the time of applying.

WHAT’S NEXT

Our process is fast and straightforward:

• First interview on-site;
• Online assessment;
• Second interview on-site;
• Feedback within 48 hours.

Arvato is an equal opportunity employer. We assess candidates based on talent and motivation.

Ready to further develop a technical organization within a fast-growing logistics environment where technology makes the difference?