Transport Coordinator, Maasvlakte

SAMSUNG SDS; Rotterdam; On-site; EUR 28,000 - 38,000; Full time

Job summary

SAMSUNG SDS is seeking a Transport Coordinator for Maasvlakte to execute daily transport and customer service tasks for a key customer. You will manage inbound and outbound planning, ensuring documentation and timely shipments, while coordinating with 3PLs and internal teams.

Responsibilities include monitoring KPIs, providing updates to stakeholders, and maintaining SOPs to ensure efficient logistics operations at Maasvlakte DC.

Qualifications

• Minimum 1–3 years of relevant experience.
• MBO 4/HBO in logistics or supply chain.
• Strong customer orientation and proactive attitude.

Responsibilities

• Coordinate inbound and outbound planning to meet SLAs and KPI targets.
• Arrange outbound truck planning for daily network shipments and ad-hoc shipments.
• Ensure all required information/documentation is present for each shipment.
• Monitor KPIs and act to minimize detention, demurrage, and storage costs.
• Collaborate with 3PL partners to meet performance.
• Communicate updates to stakeholders.

Skills

Customer orientation

Assertive

Proactive attitude

Business English

Excel skills

Curious & eager to learn

Problem solving

Prioritization

Team player

Education

MBO 4/HBO in logistics

Tools

ERP systems

TMS systems

Job description

Job Title

Transport Coordinator, Maasvlakte

Department

Maasvlakte DC operations part

Time Type

Full time

Role Summary

Execute daily transport and customer service-related tasks for one of Samsung SDS’s key customers.

Key Responsibilities

Inbound/Outbound process

• Create the inbound planning in accordance with the order/ bo status and key performance indicator in order to receive all inbound shipments based on urgency and within the SLA with the customer.
• Arrange outbound truck planning for the daily network shipments, consolidated shipments and ad-hoc shipments.
• Ensure all required information/documentation is present for each shipment
• Monitor key performance indicators and pi’s to receive proof of delivery and to minimize detention & demurrage and storage cost
• Take corrective actions in collaboration with the 3PL partner in case agreed performance isn’t met
• Pro-actively inform stakeholders both in and externally, with relevant information.
• Work according to the applicable SOP’s (Standard Operating Procedures) and maintain them

Customer service

• Act as a contact person for 3PL partners, subsidiaries, supply chain planners, security department, customs department and warehouse employees in order to answer questions regarding order situation, delivery slots, administrative bookings, customer requirements, distribution conditions and IOD’s

Reporting

• Analyze daily carrier and internal reports in order to manage daily in and outbound processes and 3PL service providers
• Edit and send a daily order situation report to inform management and supply chain planners

Billing

• Process and analyze all in and outbound shipment data for billing purposes

Requirements

• MBO 4/ HBO in relevant area (e.g. supply chain/logistics)
• Minimum of 1-3 years of relevant experience
• Customer orientated
• Assertive personality
• Proactive attitudeBusiness English, speaking and writing
• Good Microsoft Excel skills
• Curious and eager to learn.
• Constructive problem-solving skills.
• Ability to prioritize multiple requests and responsibilities in a fast-paced environment.
• Team player, build and maintain strong relationships with stakeholders involved.
• Knowledge of ERP and TMS systems.