Transformation & Process Improvement Specialist
Rituals
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Benefits offered by this job
Job summary
Rituals is seeking an Operations Specialist within Wholesale & Travel Retail to design and improve business processes, systems and data capabilities that enable scalable growth. You translate operational challenges into practical, future-proof solutions and collaborate with Tech, Data, Supply Chain, Customer Fulfilment and external program teams.
You will gather requirements, map end-to-end processes, support UAT, drive data quality and reporting, and help prioritize improvements.
Qualifications
- Gather requirements, map processes and translate needs into solutions.
- Identify opportunities to simplify processes and automate.
- Support UAT and validate solutions meet business needs.
- Drive data quality to support decisions.
- Collaborate with stakeholders across teams.
Responsibilities
- Map end-to-end business processes within Wholesale & Travel Retail.
- Translate business needs into system enhancements and data improvements.
- Support Salesforce, ERP and data transformation initiatives.
- Coordinate UAT activities and validate delivered solutions.
- Define requirements for reporting and dashboards.
Skills
Education
Tools
Job description
Rituals is seeking an Operations Specialist within Wholesale & Travel Retail to design and improve business processes, systems and data capabilities that enable scalable growth. You translate operational challenges into practical, future-proof solutions and collaborate with Tech, Data, Supply Chain, Customer Fulfilment and external program teams.
You will gather requirements, map end-to-end processes, support UAT, drive data quality and reporting, and help prioritize improvements.
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