Trade Operations Excellence Architect

STX Group; Amsterdam; On-site; EUR 60,000 - 100,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development

Sport and training opportunities

Relocation assistance

Job summary

STX Group's BFT Trade Operations team supports the Tickets business in Germany by managing the operational side of the trade lifecycle, from contracts and deliveries to settlements and invoicing. As the business grows, ensuring operations remain efficient, scalable and well-controlled becomes increasingly important.

In this role, you’ll combine hands-on operational responsibility with continuous improvement.

Qualifications

• 2+ years of experience in Trade Operations, Middle Office, Back Office, Supply Chain Operations or a similar operational environment.
• Experience identifying operational pain points and implementing processes, controls and workflow improvements that deliver measurable business impact.
• Experience improving processes, managing change or leading improvement initiatives.
• A hands-on and pragmatic mindset.
• Naturally curious and motivated to understand how things work before changing them.
• Comfortable working with different stakeholders and challenging the status quo constructively.
• Fluent in German and English.
• Willingness to travel occasionally.

Responsibilities

• Execute and support day-to-day Trade Operations activities, including contracts, settlements and deliveries.
• Develop a deep understanding of the Tickets business and its end-to-end operational processes.
• Identify operational bottlenecks, recurring issues and opportunities for improvement.
• Partner with Operations, Trading, Finance, Risk and Technology teams to implement practical solutions.
• Drive process improvement initiatives from concept through implementation.
• Translate operational challenges into clear business requirements.
• Support automation, process simplification and workflow improvements.
• Act as a sparring partner to the wider team, challenging existing processes and helping build more scalable ways of working.
• Step into operational priorities whenever required and help the team during peak workloads.

Job description

STX Group's BFT Trade Operations team supports the Tickets business in Germany by managing the operational side of the trade lifecycle, from contracts and deliveries to settlements and invoicing. As the business grows, ensuring operations remain efficient, scalable and well-controlled becomes increasingly important.

In this role, you’ll combine hands-on operational responsibility with continuous improvement.