Technical Service Engineer

Single Quantum; Delft; On-site; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Travel allowance

Retirement plan

Up to 38 vacation days

International high‑tech environment

Room for new initiatives and ideas

Personal development and growth

CAO Metaal en Techniek social security

Job summary

Single Quantum in Delft, Netherlands, designs and manufactures superconducting nanowire single‑photon detectors (SNSPDs) used by scientific and industrial laboratories worldwide. As a Technical Service Engineer, you will install, service, and support SNSPD systems remotely and on-site, engaging with users and collecting feedback during installations.

You will build relationships with research laboratories, troubleshoot issues, and collaborate with internal teams for continuous improvement.

Qualifications

• Proactive and technically savvy.
• Exceptional communication skills.
• Full professional proficiency in English.
• Willingness to travel as required.
• Strong project management skills.

Responsibilities

• Installation and servicing of SNSPD systems worldwide.
• Building strong relationships with research laboratories.
• Gathering feedback during installations.
• Collaborating with internal teams for continuous improvement.
• Providing troubleshooting and technical support remotely or in person.
• Managing installation and service projects.
• Staying current with advances in quantum technology and fiber optics.
• Contributing to a vibrant and collaborative work environment.

Skills

Exceptional communication skills

Willingness to travel

Strong project management skills

Education

Bachelor’s or Master’s degree in physics or engineering

Job description

Job Description

Are you passionate about utilizing cutting-edge technology to serve researchers worldwide? Do you thrive on the excitement of installing and servicing advanced instruments while fostering strong client relationships in different parts of the world? Are you eager to contribute to the growth of a dynamic scale‑up company? If so, this opportunity might be tailor‑made for you! Single Quantum (singlequantum.com) makes the world’s fastest and most‑sensitive light‑detection systems limited only by the laws of physics. We are a steadily‑growing scale‑up with an ever‑expanding worldwide customer base, providing photon detection systems to a wide range of customers and research institutes.

In Short

We design and manufacture superconducting nanowire single‑photon detectors (SNSPDs) used by scientific and industrial laboratories around the world.

What You Will Be Doing

As a Technical Service Engineer you will install, service and support our SNSPD systems both remotely and on‑site, engaging with users, gathering feedback, troubleshooting, and collaborating with internal teams to enhance customer experience.

Your main tasks include:

• Installation and servicing of SNSPD systems worldwide.
• Building strong relationships with research laboratories.
• Gathering feedback during installations.
• Collaborating with internal teams for continuous improvement.
• Providing troubleshooting and technical support remotely or in person.
• Managing installation and service projects.
• Staying current with advances in quantum technology and fiber optics.
• Contributing to a vibrant and collaborative work environment.

Your Profile and Requirements

• Proactive and technically savvy.
• Bachelor’s or Master’s degree in physics or engineering.
• Exceptional communication skills.
• Full professional proficiency in English.
• Willingness to travel as required.
• Strong project management skills.

The following working experiences are a plus:

• Familiarity with fiber optics.
• Experience in quantum optics, cryogenics, and vacuum systems.

What We Offer

• Competitive salary and benefits.
• Travel allowance.
• Retirement plan.
• Up to 38 vacation days.
• International high‑tech environment with colleagues from multiple countries.
• Room for new initiatives and ideas.
• Employer that values personal development and growth.
• Social security offered by the Collective Labor Agreement Metal & Technology (CAO Metaal en Techniek).

Equal Opportunity Employer

At Single Quantum, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity workplace and encourage female candidates to apply for this position, regardless of whether they meet all the full requirements.