Service Engineer

Delve Search - Global Search Consultants; Zuid-Holland; Hybrid; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Flat hierarchies and short decision-making processes

Regular further education and training opportunities

Job summary

A recruitment firm specializing in technical roles is seeking a Service Engineer to join a growing team. This position involves traveling frequently across the BENELUX region to install and service mechanical testing instruments. The ideal candidate will possess a background in Electronics or Mechatronics, with excellent problem-solving skills and a customer-centric attitude. The role offers the opportunity to work in a dynamic environment with a focus on personal initiative and ongoing training.

Qualifications

• At least 2-3 years of experience as a service engineer.
• Background in Electronics or Mechatronics is highly desirable.
• Willingness to travel frequently across the BENELUX region.

Responsibilities

• Install and commission mechanical testing instruments at customer sites.
• Train customers in the operation of instruments.
• Carry out routine preventative maintenance.

Skills

Customer-focused and solution-oriented

Analytical problem-solving skills

Excellent communication and interpersonal skills

Ability to manage multiple tasks

Personable team player

Education

BSc in Electronics or Mechatronics

Tools

Optical microscopes

Laser deposition systems

Spectrometers

MRI scanners

Job description

Overview

Head Hunter & Senior Consultant | Helping Early-Stage, Fast-Growing Biotechnology Start-Ups Compete For Talent

Role

• Service Engineer to join a growing service team of 4, covering the BENELUX & Nordics region.

Responsibilities

• The installation and commissioning of mechanical testing and characterisation instruments at customer sites across the BENELUX & Nordics territories
• Training of customers in the operation & use of instruments
• Carrying out routine preventative maintenance visits
• Responding to emergency service call-outs and repairs
• Fault diagnosis and resolution using mechanical, electrical and software fault-finding skills
• Providing full written reports on activities

The Person / Qualifications

• At least 2-3 years of experience as a service engineer, working with complex equipment analytical instruments (e.g., optical microscopes, laser deposition systems, photonics devices, sample preparation tools, electron microscopes, spectrometers, X-ray CT systems, MRI scanners, particle analysis machines, or similar)
• A background in Electronics or Mechatronics is highly desirable; minimum BSc in a related field
• Customer-focused and solution-oriented; enjoys delivering a positive customer experience
• Adaptable, able to manage multiple tasks in a fast-paced environment
• Analytical problem-solving skills
• Personable team player who collaborates well
• Independent and self-supporting with a curious and exploratory approach
• Excellent communication and interpersonal skills with a customer-centric approach
• Willingness to travel frequently for on-site customer support across the BENELUX region—typically spending 1 week per month away from home on average
• Fluent in English and Dutch

Travel

This role involves travelling around 60% of the time, nationally and internationally across the BENELUX region. All travel is arranged during the working week (Monday–Friday).

What to Expect from the Company

• Flat hierarchies and short decision-making processes
• A young, dynamic team with a great sense of humor
• Plenty of room for personal initiative and participation
• Regular further education and training opportunities

Job Details

• Employment type: Full-time
• Job function: Engineering and Science
• Industries: Electrical Equipment Manufacturing and Appliances, Electrical, and Electronics Manufacturing

Location: South Holland, Netherlands (Rotterdam preferred). Remote postings and travel may be required as part of the role.