Team Lead Utrecht

wakuli; Utrecht; On-site; EUR 26,000 - 30,000; Part time

Job summary

Wakuli in Utrecht is seeking a Lead Barista who will be behind the bar, welcoming guests, brewing coffee, and sharing the Wakuli story. The role includes extra responsibilities such as acting as shift lead, rostering, training, and stock management.

The position requires at least 2 years in retail or hospitality, fluency in English (Dutch preferred), and a commitment of at least 24 hours weekly, including one weekend shift.

Qualifications

• At least 2 years of experience in retail or hospitality.
• Fluent in English and preferably Dutch.
• Willingness to learn about specialty coffee.
• Excellent communication skills and emotional intelligence.
• Available minimum 24 hours per week (4–5 shifts) including weekends.
• Monday mornings and monthly count availability is a must.

Responsibilities

• Welcome guests, brew coffee, share Wakuli story, and keep the store clean.
• Act as shift lead; assign daily tasks and solve floor issues.
• Build and maintain the weekly roster for the store.
• Train new baristas on service standards and coffee quality.
• Monitor stock levels and place weekly orders with manager approval.
• Uphold HACCP hygiene and safety standards in-store.

Skills

Retail or hospitality experience

Fluent in English

Dutch knowledge

Job description

Lead Barista

Based in Utrecht, starting September.

About Wakuli

We love great coffee. That’s why we’re building an alternative coffee industry that actually works. For both farmers and consumers.

How? By working directly with farmer groups around the world. We set up transparent, traceable export lines, roast the beans ourselves and sell the coffee straight to customers. So no unnecessary middlemen or resellers. Those short supply chains make sure farmers always get a good price.

You’ll find us in 25 (and counting) bars across the Netherlands, and online through our own platform. For customers, that means freshly roasted specialty coffee that’s easy to access, relatively affordable and just seriously delicious.

We are building the new coffee brand of the 21st century with a team of like-minded innovators from all over the world. And we’re looking for you.

What You’ll Do

You as a Lead Barista:
During your working days, you'll be behind the bar - welcoming guests, brewing coffee, sharing the Wakuli story, and ensuring the store is clean and filled with positive energy.
In addition to your regular bar shifts, we ask that you take on a few extra responsibilities.

Additional responsibilities:

Act as shift lead

• Assign daily tasks and make sure they are completed.
• Solve minor issues on the floor and elevate when needed.

Scheduling

• Build and maintain the weekly roster for your store.
• Ensure proper shift coverage based on availability and store needs.

Team training & coaching

• Train new baristas in service standards, coffee quality and Wakuli culture.
• Coach team members on the job and provide regular feedback.

Stock & inventory

• Monitor stock levels and place weekly orders (with store manager approval).
• Support with monthly inventory counts and ensure stock accuracy.

Store hygiene & safety

• Uphold hygiene and safety standards (HACCP).
• Ensure a clean, safe and compliant store environment.

What You Bring

• At least 2 years of experience in retail or hospitality
• Fluent in English and preferably Dutch
• Strong knowledge of, or willingness to quickly learn about specialty coffee.
• Excellent communication skills and emotional intelligence.
• Available minimum 24 hours per week (4-5 shifts) - including at least one shift on Saturday or Sunday.
• Monday morning and Monthly count availability is a must.

What We Offer

• The opportunity to make a real difference in the world
• A pioneering environment with a lot of responsibility and a steep learning curve - we offer ongoing training and knowledge sharing
• The best coffee and direct access to all relevant information, including connections with our farmer partners around the world
• Talented, international, and impact-driven colleagues (110+ people from 30+ countries) with strong team spirit
• €16.80 per hour + 10.64% holiday days and 8% holiday pay resulting in a gross salary of €19.46- per hour

What We Value

At Wakuli, we do everything we can to make great coffee accessible to everyone. Our core values are:

• Exceptional service: Top-level service, even under pressure. The bar feels like a neighborhood café where people can relax.
• Attention to detail: A clean environment, delicious coffee, and up-to-date knowledge about the origins of our products create an experience worth returning for.
• Respect: We work in a team where everyone feels respected and safe to speak their mind.

• We make each other better: We give each other feedback on a regular basis in order to make everybody better.