Support Consultant

Software Search; Netherlands; Hybrid; EUR 62,000 - 83,000; Full time

Benefits offered by this job

Company car options

30 vacation days

Modern benefits package

Room for initiative and growth

Job summary

Software Search is seeking a NetSuite Support Consultant to help ERP customers optimize processes and implement practical system solutions in a hybrid setup in the Netherlands. You will work with colleagues to deliver high-quality services, advise on improvements, and independently implement ERP configurations to maximise client value.

The role emphasizes training, development opportunities, and collaborative teamwork, with a focus on delivering measurable process improvements and superior

Qualifications

• Strong communication skills across audiences and professional presentation.
• Fluent in Dutch and English (spoken and written).
• Customer-focused with ability to build long-term relationships.
• Analytical mindset with ability to identify core process challenges and translate to solutions.

Responsibilities

• Draft and implement improvement proposals in the client’s ERP environment.
• Coordinate and perform project-based ERP implementation work.
• Identify process and system improvements and discuss them with customers.
• Advise customers on the best solution for their requests and independently configure ERP solutions.
• Contribute to improved efficiency and better system usage for clients.

Skills

Communication skills

Dutch

English

Service orientation

Analytical thinking

Job description

NetSuite Support Consultant

Salary: €6,500
Location: Hoevelaken
Type: Hybrid

A NetSuite Support Consultant supports ERP customers by improving processes and delivering practical system solutions. Therefore, this role suits professionals who enjoy customer interaction, analysis, and continuous improvement. Moreover, you work closely with colleagues to ensure customers get the most value from their ERP environment.

What Will You Do?

First, you work together with your colleagues to deliver high-quality services to ERP customers. In this role, you:

• Draft and implement improvement proposals in the customer’s ERP environment when requested
• Perform and coordinate project-based implementation work
• Proactively identify process and system improvements and discuss these with customers

As a result, customers benefit from more efficient processes and better system usage.

How will you do this?

The organization strongly invests in employee development. When you join the ERP team, you will be brought up to speed quickly through:

• Participation in an intensive training program to learn the fundamentals of the ERP system
• Access to additional training courses through a dedicated training budget
• Support from a buddy during your onboarding period
• Tools, team training, and development programs focused on personal and professional growth

With this support, a NetSuite Support Consultant is able to:

• Advise customers on the best solution for their requests
• Independently implement and configure solutions in the customer’s ERP environment

What can you expect from the organization?

NetSuite Support Consultants stand out because of their expertise, commitment, and service mindset. Therefore, the organization actively supports both personal and professional development. Additionally, the company culture remains informal, collaborative, and people-focused. Regular team and company activities further strengthen cooperation.

Moreover, the organization offers:

• A high degree of independence and flexibility
• A small and friendly team
• Interesting and innovative clients
• A competitive salary
• Company car options
• 30 vacation days
• A modern benefits package
• Plenty of room for initiative and growth

Communication Skills

• You adapt your communication style to different audiences and present yourself professionally
• Additionally, you speak and write fluent Dutch and English

Service Orientation

• You treat customers respectfully and focus on building long-term relationships
• Moreover, you add value by giving honest advice, even when it differs from the original request

Analytical Ability

• You quickly identify the core of a customer’s process challenge
• Next, you translate this challenge into a practical solution
• Finally, you involve the right people at the right time to implement improvements