Supervisor - AMSTERDAM DE BIJENKORF (m/f/d)

LVMH Group; Amsterdam; On-site; EUR 52,000 - 72,000; Full time

Benefits offered by this job

Competitive compensation with profit‑s

24 paid vacation days

Travel & Meal allowances

Staff discount on RIMOWA products

International LVHM environment

Career development opportunities

LVMH Heart Fund support

On-site parking and job bikes

Job summary

RIMOWA in Amsterdam seeks a store leader to guide the team in the absence of the Store Manager and drive growth through product and consumer insights.

You will train colleagues, maintain visual standards, and deliver unforgettable client experiences, building lasting relationships while supporting repairs with the client care team. Fluency in Dutch and English is essential, with other languages a plus.

Qualifications

• Passionate about storytelling, lifestyle, luxury and travel.
• Experienced with people management and look to drive personal growth for those in your team.
• Confident in your inter-personal skills and excel in dealing with both team members and clientele.
• Enthusiastic about retail and delivering memorable experiences for our clientele.
• Have a great eye for visual details and are eager to achieve team objectives.
• Proactive in how you approach clientele, build long-term relationships and approach each situation with a collaborative spirit.
• Experienced in the sector.
• Advanced level of Dutch and English. Additional languages are a plus.

Responsibilities

• Lead your team alongside the Store Manager/Assistant Store Manager and hold a leadership position in their absence.
• Drive strategic growth through careful analysis of product and consumer trends.
• Help develop the team and train new colleagues.
• Keep store well organized and in-line with RIMOWA visual merchandising guidelines.
• Provide an outstanding and unforgettable client experience. Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA journey is our top priority.
• Build long-term relationships with our clientele by leveraging our tools to foster brand loyalty.
• Assist with special requests and perform repairs in coordination with our client care department.

Job description

One crew, one DNA, one purpose - welcome to RIMOWA, the first German Maison of the LVMH. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation.

At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.

Job responsibilities

Your mission

• Lead your team alongside the Store Manager/Assistant Store Manager and hold a leadership position in their absence.
• Drive strategic growth through careful analysis of product and consumer trends.
• Help develop the team and train new colleagues.
• Keep store well organized and in-line with RIMOWA visual merchandising guidelines.
• Provide an outstanding and unforgettable client experience. Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA journey is our top priority.
• Build long-term relationships with our clientele by leveraging our tools to foster brand loyalty.
• Assist with special requests and perform repairs in coordination with our client care department.

Be a team player, first and foremost, who is eager to learn about our products, our brand and history. A team player at RIMOWA is diplomatic, embodies the our values, collaborates with their colleagues and is always there to lift the team spirit.

Profile

Your experience and skills

• Passionate about storytelling, lifestyle, luxury and travel.
• Experienced with people management and look to drive personal growth for those in your team.
• Confident in your inter-personal skills and excel in dealing with both team members and clientele.
• Enthusiastic about retail and delivering memorable experiences for our clientele.
• Have a great eye for visual details and are eager to achieve team objectives.
• Proactive in how you approach clientele, build long-term relationships and approach each situation with a collaborative spirit.
• Experienced in the sector.
• Advanced level of Dutch and English. Additional languages are a plus:

Our offer

• Competitive and attractive compensation with additional profit-sharing system
• 24 paid vacation days per year
• Attractive Travel & Meal Allowances for the team
• Staff discount on our range of RIMOWA products as well as regular LVMH Family & Friend offers
• Your own RIMOWA Essential Ambassador suitcase (after 6 months on a permanent contract)
• An international and exciting environment within the LVHM Group
• Exciting projects and individual career development opportunities
• Financial and psychological support through the LVMH Heart Fund
• Central location, easily accessible by private and public transportation, with on-site parking and access to job bikes

Additional information

Your future

At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. Whether you want to develop yourself technically or creatively or use your leadership talent later as (Assistant) Store Manager (m/f/d) - RIMOWA is the home for all your ambitions and visions for the future.

Get to know us in advance on Instagram and X: @RIMOWA or on www.rimowa.com.

It is not only the ambition to craft exceptional luggage but also the courage to question the status quo that lies at the heart of everything RIMOWA does. Since its founding by Paul Morszeck in 1898, RIMOWA has cultivated the pioneering spirit that is evident in every suitcase built. Inheriting his father’s visionary approach, it was Richard Morszeck who – inspired by the early days of aviation – discovered grooved aluminium as the ideal lightweight material for RIMOWA suitcases. A design classic was born. With the same ingenuity and courage as his father and grandfather, third generation owner Dieter Morszeck paved the way for RIMOWA’s global success. Thanks to his focus on state-of-the-art technology, uncompromising quality and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele. Today, with 3,000 employees worldwide, RIMOWA continues to combine craftmanship with precision technology and a commitment to courageous innovation, staying true to its heritage in today’s ever-changing world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.