Supervisor - Amsterdam de Bijenkorf (M/F/D)

RIMOWA; Amsterdam; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Profit-sharing

24 vacation days

Travel & meal allowances

Staff discount

Job summary

RIMOWA in Amsterdam seeks a Supervisor to lead the store team alongside the Store Manager, ensuring exceptional client experiences and smooth daily operations. You will guide staff, uphold visual standards, and contribute to strategic growth in a luxury retail environment.

You will drive talent development, coach colleagues, and foster long-term relationships with discerning clients, delivering unforgettable journeys that reinforce brand loyalty.

Qualifications

• Leadership experience in retail teams.
• Strong communication and coaching abilities.
• Fluent in Dutch and English.
• Experience in luxury retail is a plus.

Responsibilities

• Lead the team together with Store Manager/Assistant Store Manager and take a leadership role in their absence.
• Drive growth by analyzing product and consumer trends.
• Develop the team and train new colleagues.
• Maintain store organization in line with visual merchandising guidelines.
• Provide an outstanding client experience and build brand loyalty.
• Build long-term client relationships using our tools.
• Assist with special requests and coordinate repairs with client care.

Skills

People management

Retail leadership

Client experience

Visual merchandising

Interpersonal skills

Storytelling

Dutch language

English language

Job description

Supervisor RIMOWA (m/w/d)

One crew, one DNA, one purpose - welcome to RIMOWA, the first German Maison of the LVMH. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation.

Your mission

• Lead your team alongside the Store Manager/Assistant Store Manager and hold a leadership position in their absence.
• Drive strategic growth through careful analysis of product and consumer trends.
• Help develop the team and train new colleagues.
• Keep store well organized and in-line with RIMOWA visual merchandising guidelines.
• Provide an outstanding and unforgettable client experience. Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA journey is our top priority.
• Build long-term relationships with our clientele by leveraging our tools to foster brand loyalty.
• Assist with special requests and perform repairs in coordination with our client care department.

Be a team player, first and foremost, who is eager to learn about our products, our brand and history. A team player at RIMOWA is diplomatic, embodies the our values, collaborates with their colleagues and is always there to lift the team spirit.

Your future

At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. Whether you want to develop yourself technically or creatively or use your leadership talent later as (Assistant) Store Manager (m/f/d) - RIMOWA is the home for all your ambitions and visions for the future.

Get to know us in advance on Instagram and X: @RIMOWA or on www.rimowa.com.

Your experience and skills

• Passionate about storytelling, lifestyle, luxury and travel.
• Experienced with people management and look to drive personal growth for those in your team.
• Confident in your inter-personal skills and excel in dealing with both team members and clientele.
• Enthusiastic about retail and delivering memorable experiences for our clientele.
• Have a great eye for visual details and are eager to achieve team objectives.
• Proactive in how you approach clientele, build long-term relationships and approach each situation with a collaborative spirit.
• Experienced in the sector.
• Advanced level of Dutch and English. Additional languages are a plus:

Our offer

• Competitive and attractive compensation with additional profit-sharing system
• 24 paid vacation days per year
• Attractive Travel & Meal Allowances for the team
• Staff discount on our range of RIMOWA products as well as regular LVMH Family & Friend offers
• Your own RIMOWA Essential Ambassador suitcase (after 6 months on a permanent contract)
• An international and exciting environment within the LVHM Group
• Exciting projects and individual career development opportunities
• Financial and psychological support through the LVMH Heart Fund
• Central location, easily accessible by private and public transportation, with on-site parking and access to job bikes