Luxury Client Advisor & After-Sales Specialist

Inside Lvmh; Amsterdam; Hybrid; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Profit sharing

24 vacation days

Travel allowances

Staff discount

Ambassador suitcase

International LVHM

Career development

LVMH Heart Fund

Job summary

RIMOWA, the German Maison within the LVMH Group, invites you to join our Amsterdam store as an after-sales consultant. You will build lasting relationships with discerning customers through first-class consultations and on-site repairs, ensuring luxury experiences stay seamless from purchase to aftercare.

You speak fluent Dutch and English, welcome additional languages, and bring a customer-first mindset. You will collaborate with our technical team to coordinate repairs, process orders, and

Qualifications

• Experience in the luxury sector is welcomed.
• Fluent in Dutch and English; additional languages are a plus.
• Passionate about selling luxury products and delivering exceptional service.

Responsibilities

• Strengthen customer relationships through first-class consultations.
• Shine in all interactions—consultation, sales and on-site repairs.
• Act as after-sales contact for all topics.
• Coordinate repair processes with the technical team and return to customers.

Skills

Luxury retail

Dutch & English

Customer service

Job description

RIMOWA, the German Maison within the LVMH Group, invites you to join our Amsterdam store as an after-sales consultant. You will build lasting relationships with discerning customers through first-class consultations and on-site repairs, ensuring luxury experiences stay seamless from purchase to aftercare.

You speak fluent Dutch and English, welcome additional languages, and bring a customer-first mindset. You will collaborate with our technical team to coordinate repairs, process orders, and