Strategic Supply Chain & Customer Success Lead - EMEA

Delta Energy Systems; Netherlands; Remote; EUR 90,000 - 130,000; Full time

Job summary

Delta Energy Systems is seeking an experienced Supply Chain Planning and Customer Success Manager to lead the EMEA team overseeing the Industrial, Medical, Automotive, and Lighting businesses. You will drive demand planning, manage supply planning and inventory, and balance customer service with efficiency across multiple manufacturing sites.

The successful candidate will collaborate with Sales, Operations, Finance, Product Management, and Manufacturing to ensure alignment and continuous

Qualifications

• 8+ years in Supply Chain, Planning, Operations, or Logistics.
• 3+ years of people management experience.
• Experience managing international supply chains (Asia/Europe).
• Experience in Electronics, Industrial Automation, or related industry preferred.

Responsibilities

• Lead, coach, and develop a team of four supply chain professionals.
• Drive demand planning and forecasting processes to improve forecast accuracy and business visibility.
• Manage supply planning activities across manufacturing sites in Asia, Europe.
• Optimize inventory levels while maintaining targeted customer service performance.
• Lead the EMEA SOP process and facilitate cross-functional alignment.
• Identify and mitigate supply risks, capacity constraints, and service challenges.
• Drive process improvement, standardization, digitalization, and automation initiatives.
• Monitor and improve key supply chain metrics (forecast accuracy, OTIF, inventory turns, backlog, lead times, inventory health).
• Build organizational capability and scalable processes to support growth across EMEA.

Skills

Leadership

Demand planning

Supply planning

SAP ERP

Excel

Data analysis

Project management

Change management

Stakeholder mgmt

Cross-functional collab

Education

Bachelor's degree in Supply Chain Management

Tools

SAP ERP

Job description

Delta Energy Systems is seeking an experienced Supply Chain Planning and Customer Success Manager to lead the EMEA team overseeing the Industrial, Medical, Automotive, and Lighting businesses. You will drive demand planning, manage supply planning and inventory, and balance customer service with efficiency across multiple manufacturing sites.

The successful candidate will collaborate with Sales, Operations, Finance, Product Management, and Manufacturing to ensure alignment and continuous