Strategic Key Account Manager – Global Travel Partners

Booking.com; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Job summary

Booking.com is seeking a senior Key Account Manager to own end-to-end commercial relationships with major accommodation chains across the EMEA region. You will leverage data-driven insights, strategic advisory skills and Booking.com’s product suite to optimize partner supply, drive revenue growth and maximize availability.

You will work with partners directly, conduct quarterly performance reviews, and support commercial negotiations while partnering with internal departments to ensure seamless

Qualifications

• 5–7 years in a partner-facing Key Account Management role in e-travel, hospitality or digital platforms.
• Experience with Revenue/Channel Management or related systems is a plus.
• Excellent negotiation, communication, and stakeholder management abilities.

Responsibilities

• Own and grow end-to-end commercial partnerships with key accommodation chains at decision-making level.
• Conduct multi-level analysis using KPI data and monthly reports to identify performance gaps.
• Champion Booking.com products and innovative solutions to improve channel performance.
• Maintain relationships across internal teams (Connectivity, Product, Credit Control, Local Partner Services).
• Lead quarterly business reviews, workshops and tailored partner training programs.
• Drive cross-functional project lifecycles between Booking.com B.V. and global account teams.
• Resolve complex escalations and keep partner documentation up to date.
• Coach and mentor stakeholders in Key Account Management.

Skills

Key Account Management

Strategic relationship building

Analytical thinking

Executive presentation skills

Communication

Project management

English fluency

Travel flexibility

Education

University degree in Hospitality or Business

Job description

Booking.com is seeking a senior Key Account Manager to own end-to-end commercial relationships with major accommodation chains across the EMEA region. You will leverage data-driven insights, strategic advisory skills and Booking.com’s product suite to optimize partner supply, drive revenue growth and maximize availability.

You will work with partners directly, conduct quarterly performance reviews, and support commercial negotiations while partnering with internal departments to ensure seamless