Strategic Key Account Manager - Global Logistics

Nippon Express EMEA; Amsterdam; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Permanent position

Diverse international environment

Good work/life balance

Individual training budget

Attractive salary package

Job summary

A leading global logistics firm is seeking an Operational Key Account Manager to oversee freight operations and ensure commercial success for key accounts. This mid-senior level position entails managing client relationships, conducting financial negotiations, and providing tailored transport solutions. Candidates should possess a Bachelor’s degree, at least 3 years in freight forwarding, and excellent communication skills. The role offers a competitive salary and the flexibility of hybrid work arrangements.

Qualifications

• 3+ years of experience in the freight forwarding industry.
• Fluent in English; other languages like Dutch or German are a plus.
• Extensive knowledge of air and ocean freight business models.
• Ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Serve as the primary contact for assigned key accounts.
• Provide competitive spot rate quotations across transport modes.
• Support Key Account Managers with service reviews and strategic planning.
• Manage customer data and oversee RFQ timelines.

Skills

Client relationship management

Analytical skills

Negotiation skills

Organizational skills

Communication skills

Leadership qualities

Proficiency in Microsoft Office

CRM system experience

Education

Bachelor's degree in Business, Logistics, or related field

Advanced degree or relevant industry certifications

Tools

Salesforce

Tableau

Job description

A leading global logistics firm is seeking an Operational Key Account Manager to oversee freight operations and ensure commercial success for key accounts. This mid-senior level position entails managing client relationships, conducting financial negotiations, and providing tailored transport solutions. Candidates should possess a Bachelor’s degree, at least 3 years in freight forwarding, and excellent communication skills. The role offers a competitive salary and the flexibility of hybrid work arrangements.