Strategic Change Lead, Data & AI Governance

Booking.com; Amsterdam; Hybrid; EUR 110,000 - 160,000; Full time

Benefits offered by this job

Paid time off

Hybrid work

Discounts on Booking.com products

Amsterdam living

DEI programs

Job summary

Booking.com is seeking a Change Manager for Data & AI Governance to drive enterprise-wide adoption of new capabilities. You will lead complex transformations, embed data literacy, and partner with VP+/SVP-level stakeholders across the business.

The role sits in a Central Change Management Function focused on DAIG and requires strategic thinking with practical execution. The candidate should balance high-level strategy with hands-on delivery, ensuring governance, risk, and program alignment with

Qualifications

• 10+ years of change management experience, including large-scale transformations.
• Strong track record in Data/DAIG or Tech fields.
• Experience designing data literacy and mindset change programs.
• Proven ability to manage communications strategies for large-scale roll-outs.
• Experience with executive governance structures and senior stakeholders.

Responsibilities

• Lead end-to-end change strategies for Data & AI transformations across culture, process, and technology.
• Design and embed enterprise-wide data literacy programs.
• Develop communication plans for design to rollout, coach leaders to engage stakeholders.
• Define KPIs and monitor adoption with data-driven insights to drive value.
• Collaborate with PMO and business teams to align roadmaps and governance.

Skills

Change management

Data governance

Stakeholder management

Communication planning

Leadership

Operations

Data literacy

Job description

Booking.com is seeking a Change Manager for Data & AI Governance to drive enterprise-wide adoption of new capabilities. You will lead complex transformations, embed data literacy, and partner with VP+/SVP-level stakeholders across the business.

The role sits in a Central Change Management Function focused on DAIG and requires strategic thinking with practical execution. The candidate should balance high-level strategy with hands-on delivery, ensuring governance, risk, and program alignment with