AI-Driven Program Manager, Global SBOPC & Community

Booking.com; Amsterdam; Hybrid; EUR 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid working in Amsterdam

Up to 20 days per year working from ab

Product discounts up to €1400/year

Job summary

Booking.com is seeking a Program Manager in the Chief Business Officer (CBO) Office to scale Strategy, Business Operations, Program Management, and Change Management for a 500+ person craft. You will champion AI initiatives, standardize ways of working, and connect people with technology across a global organization.

You will collaborate with tech teams, manage senior stakeholders, and drive adoption of standardized program standards in AI-enabled solutions.

Qualifications

• Extensive experience executing complex strategy-to-execution plans in large international environments.
• AI solution design and deployment using LLMs (ChatGPT, Claude, Gemini) plus Jira/Confluence.
• Proven track record in leading 100+ attendee events and multi-channel communications.
• Experience embedding standardized processes and L&D plans across departments.
• Strong senior stakeholder management with executive-level collaboration.

Responsibilities

• Lead the SBOPC craft plan and manage community engagement.
• Own the AI roadmap for the SBOPC craft and drive broad adoption.
• Drive adoption of Booking Program Standards in AI solutions.
• Act as liaison between CBO PMO and Tech Standards for requirements in Jira.
• Manage relationships with external partners and internal Craft Managers.

Skills

Strategy execution

AI solution design

Stakeholder management

Event & comms leadership

Program management

Tools

Jira

Confluence

LLMs

Job description

Booking.com is seeking a Program Manager in the Chief Business Officer (CBO) Office to scale Strategy, Business Operations, Program Management, and Change Management for a 500+ person craft. You will champion AI initiatives, standardize ways of working, and connect people with technology across a global organization.

You will collaborate with tech teams, manage senior stakeholders, and drive adoption of standardized program standards in AI-enabled solutions.