Strategic Account Manager, Benelux (Amsterdam, Hybrid)

myPOS Group; Amsterdam-Duivendrecht; Hybrid; EUR 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Hybrid working

29 days paid leave

8% holiday allowance

Pension scheme

myPOS Academy & LinkedIn Learning

Referral bonus

Team-building events

International networking

Travel expense reimbursement

Laptop and phone

Zusammenfassung

myPOS is seeking an Account Manager for our Benelux team in Amsterdam to manage a named portfolio of key merchants and help them maximize value from our payments and fintech solutions.

You will report to the Country Manager and blend relationship management, commercial ownership and hands-on problem solving to protect and grow your portfolio, while strengthening long-term partnership with myPOS.

Qualifikationen

• Dutch-native and fluent in English.
• Hybrid, Amsterdam based (within commutable distance).
• At least 5 years' experience in account management or related roles.
• Proven track record of growing and retaining customers in payments/fintech.
• Strong analytical and financial acumen to interpret performance data.
• Excellent stakeholder management and communication skills.

Aufgaben

• Merchant Relationship Management: Build lasting relationships with business owners and decision-makers in your named portfolio.
• Account Planning & Business Reviews: Lead regular business reviews and annual account plans to strengthen engagement.
• Retention & Merchant Health: Monitor performance, identify early risk, protect revenue and reduce churn.
• Portfolio Growth & Product Adoption: Identify opportunities to grow accounts by recommending relevant products and features.
• Operational Support & Issue Resolution: Act as primary contact and coordinate with Operations, Risk, Compliance.
• Cross-functional Collaboration: Work with Sales, Product, Marketing and other teams to address needs.
• Commercial Performance & Reporting: Maintain CRM records and forecast portfolio performance.

Kenntnisse

Dutch native

Fluent English

Account management

Commercial growth

Retention focus

Analytical skills

Stakeholder management

Communication

Organisation

Jobbeschreibung

myPOS is seeking an Account Manager for our Benelux team in Amsterdam to manage a named portfolio of key merchants and help them maximize value from our payments and fintech solutions.

You will report to the Country Manager and blend relationship management, commercial ownership and hands-on problem solving to protect and grow your portfolio, while strengthening long-term partnership with myPOS.