Strategic Account Manager

Delve Search - Global Search Consultants; Eindhoven; On-site; EUR 90,000 - 125,000; Full time

Job summary

Delve Search - Global Search Consultants is seeking a Strategic Account Manager to own high‑value client relationships and bridge internal engineering teams with international customers. Based at HQ on the High Tech Campus in Eindhoven, you will drive multi‑year engagement, ensure delivery reliability, and shape the commercial backbone for global expansion.

You will guide accounts from evaluation through to capital equipment sales,building executive trust and coordinating across Europe, Asia,

Qualifications

• Proven experience leading multi-stakeholder, technical B2B engagements.
• Track record managing complex accounts across long sales cycles.
• Ability to translate technical capability into business value for executives.

Responsibilities

• Own the commercial relationship for key strategic accounts across Europe, Asia, and North America.
• Guide 1–2 year evaluation cycles from demo to prototyping and capital equipment sales.
• Establish long‑term credibility with client decision‑makers during high‑stakes discussions.
• Drive internal execution to meet delivery milestones for custom samples and shipments.
• Evaluate client requirements with engineering teams for feasibility and scope.
• Coordinate international demands and streamline customer requirements globally.
• Help build structured account management, pipeline tracking, and delivery workflows.
• Contribute to growth targets and expand global presence through strategic partnerships.
• Travel 10%–20% internationally for focused client visits.

Skills

Account management

Technical communication

Project management

Agile mindset

Leadership potential

Stakeholder management

High-tech industry experience

Education

Engineering

Physics

Materials Science

Microelectronics

Job description

Imagine being the driving force behind the commercial rollout of breakthrough precision manufacturing solutions. From supporting the global build-out of next-generation AI data centre infrastructure to enabling advanced photonics and microelectronics applications, your work will directly influence some of the world’s most exciting technology developments.

Our client, a high-tech spin-out based on the High Tech Campus in Eindhoven, is pioneering advanced lithography and capital equipment solutions for leading semiconductor and technology companies worldwide. As their strategic customer engagements expand across Europe, Asia, and North America, we are seeking a Strategic Account Manager to take ownership of high-value account relationships and serve as the vital link between internal engineering teams and international clients.

Join them and help shape the future of advanced manufacturing.

Your mission

As the new Strategic Account Manager, you will take ownership of key customer accounts post-lead qualification, guiding global strategic partners from early technical evaluation through to commercial system adoption. You will act as the commercial and operational anchor responsible for building executive trust, driving delivery execution, and helping build the commercial backbone for global expansion. Here is how you will make that happen:

• Own Customer Relationships: Lead the commercial relationship for key strategic accounts, bridging internal R&D, engineering, and leadership teams with client stakeholders.
• Drive Account Progression: Guide tier-1 prospective clients through long (1–2 year) evaluation cycles - from initial interest and demo runs to prototyping, pilot production, capital equipment sales, and ongoing repeat business.
• Be a Trusted Commercial Partner: Establish long‑term credibility with client decision‑makers, managing complex expectations and navigating high‑stakes technical‑commercial discussions under pressure.
• Enforce Delivery Reliability: Drive internal execution to ensure the business consistently meets committed delivery milestones for custom sample batches, prototype runs, and equipment shipments.
• Evaluate System Requirements: Interface with engineering teams to evaluate custom client requests, determining operational feasibility, timeline impact, and commercial scope.
• Coordinate International Demands: Streamline and prioritise customer requirements originating from expanding sales channels across the globe.
• Build Scalable Engagement Frameworks: Help establish structured account management, pipeline tracking, and delivery workflows as the business scales globally.
• Drive Growth Objectives: Participate directly in the company's high-growth trajectory, contributing to key milestones ahead of expansion goals.
• International Presence: Build strong partnerships with key industry players across Europe, Asia, and North America, positioning the company as an indispensable technology partner.
• Business Mobility: Based at HQ on the High Tech Campus in Eindhoven, expect occasional international business travel (10% to 20%) for focused client visits across Europe, Asia, and the US

Your expertise and qualities

We are looking for an entrepreneurial professional who combines a solid engineering foundation with exceptional account leadership and commercial drive.

• Educational foundation: Bachelor's or Master's degree in Engineering, Physics, Materials Science, Microelectronics, or a related STEM discipline.
• Technical background: Background in process engineering, application engineering, or deep B2B high-tech capital equipment environments.
• Account management track record: Proven experience managing complex technical accounts, navigating multi-stage sales cycles, and handling commercial discussions.
• Battle-tested customer experience: Demonstrated ability to manage high-pressure client relationships, resolve project tensions, and maintain confidence through clear delivery.
• Technical communication: Able to engage deeply with internal engineering teams while translating technical capability into business value for client executives.
• Structured project management: Highly organised mindset with a track record of driving internal execution to meet strict delivery schedules.
• Agile scale-up mindset: Thrives in an autonomous, fast-paced environment; eager to take high ownership and help build a business.
• Collaborative sparring partner: Works as an open team player who knows when to make autonomous decisions and when to align with executive leadership.
• Future leadership ambition: Interested in helping establish commercial operations at HQ, with the potential to progress into broader commercial leadership as global operations grow.