Store Team Lead, Outlet Bataviastad

CROCS; Lelystad; On-site; EUR 26,000 - 38,000; Full time

Job summary

Crocs, Inc. is seeking a Store Team Lead for our Bataviastad location. You will oversee opening/closing procedures, educate team members on products and promotions, and drive daily sales targets to meet company goals. This role offers growth alongside industry partners and teams.

You will lead by example, manage POS and stock, ensure visual standards, and protect store assets while delivering world-class service to customers.

Qualifications

• 2–3 years total retail experience, with a preference for candidates with previous store leadership roles.
• Flexibility in work schedule, including nights, weekends, holidays and extended hours.
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.

Responsibilities

• Deliver outstanding service to our consumers using our service model.
• Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities.
• Learn and assist in various departments within the store including consumer service, product knowledge, visual presentation, and stock room management.
• Support team members in daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, loyalty programs promotion, and maintaining cleanliness.
• Lead by example and collaborate with Store Management to improve personal KPIs through sales-driven techniques.

Skills

Retail experience

Store leadership

Communication skills

Customer service

Tools

POS system

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that\'s exactly how we like it. Whether you\'re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you\'re not expected to fit a mold. You\'re encouraged to break it and create something better.

Overview

As a Store Team Lead you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry\'s finest teammates and partners.

What You\'ll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
• Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You\'ll Bring to the Table

• 2 - 3 years of total retail experience; with a preference for candidates with previous store leadership roles
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand\'s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. This posting is for an existing vacany and we accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title

Store Team Lead, Outlet Bataviastad

Salary or Pay Range

€0.00 - €15.00

Posted Pay Range Details

The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.

Job Category

Retail