Store Operations Leader | People & Growth

URBN Urban Outfitters, Inc.; Netherlands; Remote; EUR 33,000 - 38,000; Full time

Job summary

URBN Urban Outfitters, Inc. is seeking a Store Manager to lead a large team and partner with the store manager to achieve short- and long-term goals. You will drive sales, service, profitability and loss prevention while upholding Urban Outfitters culture and standards.

In this role you will recruit, train and coach department managers, oversee performance development, and ensure effective communication across the store. The position emphasizes leadership, mentorship and operational excellence.

Qualifications

• Management experience in a fast-paced fashion retail environment.
• Proven ability to develop and advance department managers.
• Track record of improving sales, profitability and loss prevention.
• Understanding of Urban Outfitters culture and local market dynamics.

Responsibilities

• Overseeing a large team.
• Recruit, train and develop managers to increase day-to-day productivity.
• Assist with development of Department Managers for future growth.
• Coach performance development and ensure staff are aligned with company policies.
• Maintain high standards of customer service and store presentation.
• Lead rollout of training and operational initiatives.
• Drive store sales through merchandise planning and analysis of reports.

Skills

Store management

People management

Sales analytics

Leadership

Customer service

Job description

URBN Urban Outfitters, Inc. is seeking a Store Manager to lead a large team and partner with the store manager to achieve short- and long-term goals. You will drive sales, service, profitability and loss prevention while upholding Urban Outfitters culture and standards.

In this role you will recruit, train and coach department managers, oversee performance development, and ensure effective communication across the store. The position emphasizes leadership, mentorship and operational excellence.