Retail Team Leader – Fashion & Service Excellence

URBN; Utrecht; On-site; EUR 21,000 - 23,000; Full time

Job summary

URBN in Utrecht is seeking a Store Manager to lead a fast-paced fashion team and uphold the VIBE store philosophy. You will recruit, coach and develop staff while driving sales through outstanding service and strong merchandising.

The role requires robust operational skills, a deep understanding of Urban Outfitters culture, and the ability to motivate teams to achieve store targets and maintain standards.

Qualifications

• Experience in a management role in fast-paced fashion retail.
• Strong operational skills and a customer-service focus.
• Understanding of Urban Outfitters culture and market appeal.
• Ability to drive sales through service, merchandising and teamwork.

Responsibilities

• Lead department team, recruit and develop staff.
• Manage performance development, coaching and appraisals.
• Uphold company standards and customer service excellence.
• Oversee store operations, stock loss prevention, health & safety compliance.
• Collaborate with department managers on merchandising and floor sets.

Skills

Team leadership

People management

Communication

Coaching

Retail operations

Visual merchandising

Tools

POS systems

Job description

URBN in Utrecht is seeking a Store Manager to lead a fast-paced fashion team and uphold the VIBE store philosophy. You will recruit, coach and develop staff while driving sales through outstanding service and strong merchandising.

The role requires robust operational skills, a deep understanding of Urban Outfitters culture, and the ability to motivate teams to achieve store targets and maintain standards.