Store Manager bij Diesel

Batavia Stad; Lelystad; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Incentives on targets

Development opportunities

Inclusive environment

International team

Job summary

Diesel Store Batavia Stad in Lelystad is seeking an experienced Store Manager to lead a dynamic team and drive commercial results. You will manage staff, oversee product presentation, and ensure exceptional customer service in line with the Diesel brand.

The role focuses on developing the team, delivering strong sales performance, and maintaining a premium store image while coordinating with Retail management.

Qualifications

• Bachelor degree or above; prior store management, preferably from a luxury brand.
• English knowledge is a must.
• Strong leadership, autonomous, results-driven, and excellent communication.
• Passion for the brand and digital savvy with e-commerce familiarity.

Responsibilities

• Establish and implement action plans with Retail Manager to drive sales by category and clientele.
• Coordinate staff shifts, turns and vacations to ensure proper floor coverage.
• Act as a brand ambassador, build VIP client relations, and manage CRM initiatives.
• Lead omni-channel activities and ensure stock accuracy and loss prevention.

Skills

Leadership

Team management

Customer service

Digital awareness

Education

Bachelor's degree or above

Job description

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

For one of our location in the European Outlet Network - Diesel Store Batavia Stad - we are currently looking for an experienced, motivated and enthusiastic STORE MANAGER.

The role, directly reporting into the Retail Manager of the area, will be responsible to drive the business in order to succeed the company's goal trough the management of a wide team and all the commercial aspects.

The candidate we are looking for will be responsible for achieving commercial targets through an effective organization of the team and a successful management of the product with a specific focus on leading the staff and sort out the managerial activities linked to sales and operational issues. He/she will be responsible for the coordination of the staff in terms of turns, rests, vacations, in order to ensure the proper floor coverage. He/she will be responsible to share the corporate strategies and procedures, to manage client relations and to anticipate and identify customers' needs. As Store Manager, he/she will play an important role in leading, creating the right culture, developing and inspiring the team to deliver outstanding customer service and to convey the proper image of our extra-ordinary brand.

YOU: Will be part of a passionate team that believes creativity and fun rules the world. We challenge the ordinary in everything we do, stimulate proactivity and foster team spirit among our people.
Will be able to develop your skills and grow in a dynamic and innovative environment.
Take action and ownership,sharing your store vision and being accountable for results, handling your team and clients with personal care and empathy and helping others develop their true potential. Design and drive store strategy to achieve the best sales performance, by understanding client desires and playing an active role in supporting your team on the selling floor.

KEY RESPONSIBILITIES:

• Establish and implement regular action plans in cooperation with Retail Manager, to develop sales for each product category and clientele and to achieve financial objectives.
• Be aware of local trading environment and its impact on sales.
• Act as a brand ambassador to strengthen relationship with VIP clientele. Ensure adequate client and prospect databases.
• Support and manage omni-channel activities (in store pick-up, etc.) ensuring the full compliance with corporate standard and guidelines.
• Meet inventory accuracy, review merchandise assortment on a regular basis. Plan and act to optimize stock level and stock mix to reflect sales, buying trends and customer demands. Comply with stock protection and maintain loss reduction standards.
• Coach the growth and development of the team in providing excellent and specialized customer service. Evaluates staff performance and provides them with feedback.
• Develop meaningful and loyal client relationships through personal connections and CRM initiatives as well as to ensure the application of OTB standards (Selling Ceremony, Visual guidelines, Grooming standards, procedures etc.).
• Streamlines the workflow and creates staff shifts.
• Ensures stores are properly cleaned and maintained (windows, furniture, lighting, etc.). Establishes and maintains a safety
• Management system of the store facility, stocks, equipment.
• Plans and implements sales objectives on a daily and monthly basis.
• Sets up and maintains effective VMD based on the VMD guidelines
  

KEY REQUIREMENTS:

• Bachelor degree or above. Previous Store Management experience, preferaby from a luxury brand.
• English knowledge is a must.
• Strong leadership skills, able to work autonomously and results driven, and excellent communication, interpersonal, coaching and feedback skills. Evidence in managing big teams.
• Passion for the Brand.
• Digital awareness and interest, with an ability to comfortably navigate e-commerce sites.

WHAT WE OFFER:

• A Full Time permanent contract.
• A competitive pay depending on your performance: you will have incentive on Store targets.
• A range of development opportunities in Diesel and OTB group Store network.
• An awesome, young and dynamic team.
• Highly inclusive working environment.
• As part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employees.
• For us People come first: we have an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age.