Client Advisor Roermond

Diesel; Roermond; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Development opportunities

Employee discount

Lunch vouchers

Dynamic team environment

Job summary

Diesel in Roermond is seeking a Client Advisor responsible for creating a personalized shopping experience. Candidates should possess proven sales skills in a luxury retail environment and strong communication abilities.

The role requires interacting effectively with clients in both Dutch and English, with additional languages preferred. The position offers development opportunities, employee discounts, and an inclusive work environment.

Qualifications

• Proven track record delivering sales in a luxury retail environment.
• Excellent understanding of the luxury sector and product sensitivity.
• Strong communication skills and commercial mindset.

Responsibilities

• Welcome and assist each client providing an excellent in‑store experience.
• Act as a Brand Ambassador representing the brand's image and values.
• Create long‑term authentic bonds with clients through personal connections.

Skills

Sales Skills

Communication Skills

Client Relationship Management

Brand Knowledge

Cultural Sensitivity

Job description

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

For our Store – DIESEL ROERMOND – we are now recruiting Client Advisors who will be in charge of building meaningful relationships with our clients and of delivering a personalized and elevated shopping experience.

Responsibilities

• Welcome and assist each client providing an excellent in‑store experience at all times, by understanding client desires and creating a hand‑crafted experience.
• Act as a Brand Ambassador able to represent the image and the values of the brand in terms of standing, knowledge and contents.
• Create a long‑term authentic bond with clients, nurturing meaningful and loyal relationships through personal connections and CRM initiatives.
• Demonstrate active leadership on the selling floor, maximizing sales opportunities and driving individual and team sales results.
• Prove brand and product knowledge and be up‑to‑date with new trends and competitors.
• Ensure and maintain the shop floor and visual display high luxury standard, complying with Company operational guidelines and stock procedures.

Qualifications

• A proven track record delivering sales in a luxury retail environment, as well in client‑telling activities.
• Excellent understanding of the luxury sector and product sensitivity.
• Strong communication skills and commercial mindset.
• Digitally aware and open to new ways of working.
• Ability to interact effectively with foreign clients.
• Passion for Diesel Brand, product and heritage.

Language Proficiency

Dutch and English are mandatory. Any additional language is considered a strong plus.

Benefits

• A range of development opportunities in Diesel and OTB group Store network in The Netherlands and abroad.
• Employee discount on Diesel and on other exclusive OTB Group Brands.
• An awesome, young and dynamic team.
• Highly inclusive working environment.
• Lunch vouchers.

As part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employees.

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