Store Leader & Performance Coach

RETAILORS; Haarlem; On-site; EUR 35,000 - 48,000; Full time

Benefits offered by this job

Nike store discounts

Friends & Family events

Retailors Academy training

Career growth opportunities

Job summary

Retailors in Haarlem, Netherlands, is seeking a Lead/Store Supervisor who represents Nike and drives commercial success in-store. You will lead shifts, coach staff, ensure brand standards, and maintain a high level of customer experience while upholding ethics and values across the team.

The role requires coaching, people management, and strong understanding of store operations, with a focus on performance metrics, loss prevention, and merchandise availability.

Qualifications

• Experience meeting and exceeding sales targets.
• Experience coaching, training and developing team members.
• Brand knowledge and the ability to represent brand attributes.
• Excellent communication skills at all levels.
• Flexible and adaptable to the needs of the business.

Responsibilities

• Lead and schedule employee shifts and assign duties.
• Provide direction and feedback to workers during shifts.
• Train and coach new employees.
• Ensure health and safety standards are followed.
• Open and close the store in accordance with procedures.
• Address customer and employee complaints.

Skills

Leadership

Coaching & development

Customer service

Sales targets

Communication

Team management

Tools

Business systems

Job description

Retailors in Haarlem, Netherlands, is seeking a Lead/Store Supervisor who represents Nike and drives commercial success in-store. You will lead shifts, coach staff, ensure brand standards, and maintain a high level of customer experience while upholding ethics and values across the team.

The role requires coaching, people management, and strong understanding of store operations, with a focus on performance metrics, loss prevention, and merchandise availability.