Store Floor Manager: Lead & Inspire Retail Teams

Batavia Stad; Lelystad; On-site; EUR 40,000 - 56,000; Full time

Job summary

NIKE, Inc. in Lelystad, Netherlands is seeking a Floor Manager (Full Time) to lead store operations and coach store teammates.

The role focuses on delivering exceptional customer experiences, driving sales, and ensuring product availability. You will develop your team across Consumer Experience, Athlete Services, and Product Life Cycle areas, empowering staff to deliver the Nike brand and service standards with energy and inclusion.

Qualifications

• Three years of retail and/or consumer service experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Enthusiasm for engaging with consumers and inspiring them to become Nike Members.
• Digital literacy—desire to learn and adapt to technology needs with agilit
• Flexibility and willingness to work a combination of mornings, evenings, weekends, and holidaysbased on the needs of the business
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand forextended periods of time with or without reasonable accommodation.
• Ability to communicate in English

Responsibilities

• Consumer Experience: shape world-class service throughout the store, bringing the Nike experience to life for fans.
• Athlete Services: ensure store is staffed with amazing people, onboard future teammates, and foster inclusive culture.
• Product Life Cycle: ensure product availability from stockroom to floor through merchandising.

Skills

Leadership

Team Building

Recruitment

Customer Engagement

English Communication

Job description

NIKE, Inc. in Lelystad, Netherlands is seeking a Floor Manager (Full Time) to lead store operations and coach store teammates.

The role focuses on delivering exceptional customer experiences, driving sales, and ensuring product availability. You will develop your team across Consumer Experience, Athlete Services, and Product Life Cycle areas, empowering staff to deliver the Nike brand and service standards with energy and inclusion.