Stage Front Office - nhow Rotterdam

Hesperia group; Rotterdam; On-site; EUR 7,100 - 9,700; Full time

Benefits offered by this job

Training by Minor Hotels University

Refer-a-friend bonus

Employee hotel rates

F&B discounts

Welcome at Work package

Team events & growth opportunities

Job summary

nhow Rotterdam is seeking a Front Office Intern to join our vibrant design hotel team. You will greet guests, assist with check-in/check-out after training, and handle a variety of front desk tasks to ensure a memorable stay.

Currently studying hotel, hospitality, travel & tourism, this internship is a mandatory part of your course. You will work with international guests and benefit from staff discounts and development opportunities within Minor Hotels Europe & Americas.

Qualifications

• Currently studying hotel, hospitality, travel & tourism; internship is mandatory for your course.
• Strong customer service mindset and willingness to learn.
• Good command of English and friendly, approachable manner.

Responsibilities

• Be the memory-maker by creating elevated stay experiences and welcoming guests with a smile.
• After training, handle check-in/check-out and perform front office administrative tasks.
• Learn upselling and handling guest inquiries to enhance guest satisfaction.

Skills

Communication skills

English proficiency

Guest service orientation

Teamwork

Education

Hospitality studies

Job description

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Stage Front Office - nhow Rotterdam

Date: Aug 1, 2026

Location: Rotterdam, NL The Netherlands

Department: Front Office

Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

Are you the Front Office Intern who embraces a service with twist, has a passion for people, and who enjoys the vibrant atmospheres of nhow Rotterdam?

social hub. design hotel. the place to be.

nhow Rotterdamis an art themed lifestyle hotel. Alongside its other nhow siblings in Brussels, Milan, Berlin, Marseille, London, Amsterdam and Frankfurt, nhow Rotterdam is a disruptive and life-changing hotel experience. This hotel lives and breathes art, architecture and lifestyle in all its different states

For this iconic social hub, we are looking for aFront Office Internwho is enthusiastic, energetic, and proactive, and who is ready to take part in a dynamic design hotel. You will be the memory-maker by creating elevated stay of our guests.

What's in it for you (spoiler: a lot!)

• Compensation of € 750 gross per month for all your hard work, based on full-time hours;
• Free online & offline training organized by our own Minor Hotels University Northern Europe;
• Refer-a-friend bonus (500 EUR);
• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;
• Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;
• Team building events, trips and holiday parties;
• The opportunity to grow within our company worldwide.

What part will you play in creating the unforgettable?

As a Front Office colleague, you are one of the first impression makers of the hotel. You are (partly)responsible for providing a great experience for every hotel guest. After a training period, you willcheck in and out independently and you perform all administrative actions that are necessary tosuccessfuly manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the fieldof upselling and complaint handling. And most important, you will create a great team atmosphere,so all guests are welcomed with a smile.

What makes you the perfect fit for this bold journey?

• You are available to start in November;
• You are an approachable person, easy to talk with, willing to make the first step to the guest;
• You are currently studying a course in hotel-, hospitality-, travel & tourism and this internship is a mandatory part of your course;
• You get energy from working with (international) guests;
• You have a good command of the English language;

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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