Internship Guest Relations - nhow Rotterdam

StudentJob; Rotterdam; On-site; EUR 7,616 - 9,123; Full time

Benefits offered by this job

€750 gross monthly compensation

Refer-a-friend bonus (€500)

Employee rates starting from €36

30% discount in F&B outlets

Team building events

Job summary

StudentJob is looking for a Guest Relations Intern at nhow Rotterdam who is passionate about hospitality and eager to embrace service with a twist. This internship involves being the main contact for guests, especially VIPs, and improving processes to ensure a unique guest experience.

The ideal candidate is a student ready to begin immediately, possesses charisma, and has creative problem-solving skills. You will receive €750 monthly and benefit from training, employee rates in hotels, and various discounts.

Qualifications

• You are a student and ready to start your internship immediately.
• You have charisma and guests approach you easily.
• Going the extra mile makes you happy.

Responsibilities

• You are the point of contact for our guests, especially VIP guests.
• Come up with new and creative ideas to surprise guests.
• Give tours of the hotels for potential new guests.

Skills

Fluent in English

Charisma

Creativity

Attention to detail

Education

HBO

Job description

Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

Are you the charismatic Guest Relations Intern who embraces service with a twist, has a passion for hospitality, and enjoys the forward culture of nhow Rotterdam?

What's in it for you (spoiler: a lot!)

• A compensation of € 750 gross per month for all your hard work.
• Refer-a-friend bonus (€ 500).
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

What part will you play in creating the unforgettable?

This is the most all-round internship out there, you are everywhere, and you know everyone, both guests and colleagues. You are the point of contact for our guests, in particular our VIP guests, and for contact persons from events as well.

You are the vital link between the different departments, and you are always looking for special ways to surprise our guests.

You come up with new and creative ideas and you inspire your colleagues to contribute to them as well. In addition, you ensure that work processes are improved, that all areas are neat and tidy and that we continue to provide guests with a "nhow" experience in a unique way. Furthermore, you give tours of the hotels for potential new guests, resolve complaints and you share your knowledge about the hotel and city.

What makes you the perfect fit for this bold journey?

• You are a student and ready to start your internship immediately.
• You have charisma, guests approach you easily and vice versa.
• You are creative and have an eye for detail.
• Going the extra mile makes you happy.
• You are confident; there is no complaint that you cannot resolve.
• Helping guests is you second nature and you know all the ins and outs of the city.

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Salarisomschrijving

In overeenstemming

Vaardigheden

• Je beheerst Engels

Opleiding

HBO