Spanish-Speaking Retention Sales Specialist – Hybrid

Assurant; Amsterdam; Hybrid; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Monthly commission scheme

Flexible Working

28 holidays

Internal Wellbeing Programme

Udemy Learning

Job summary

A leading insurance provider in Amsterdam is seeking a Sales Executive specializing in customer retention. The ideal candidate will be fluent in Spanish and proficient in English, demonstrating excellent customer care skills. Responsibilities include achieving sales targets and providing exceptional service to concerned customers. This role offers flexible working options, a monthly commission scheme, and a comprehensive benefits package, including a premium pension and 28 holidays.

Qualifications

• Fluent in Spanish and proficient in English.
• Exceptional customer care skills.
• Professional attitude and motivation in a repetitive environment.

Responsibilities

• Achieve individual KPI’s and sales targets.
• Follow a script on calls and ensure compliance.
• Put the customer at the centre of all actions.
• Use retention skills to convert cancellation requests.
• Provide excellent service as per Quality Assurance Guidelines.

Skills

Fluent in Spanish

Proficient in English

Excellent Customer Care Skills

Professional attitude

Ability to follow a scripted process

Experience in a Call Centre

Job description

A leading insurance provider in Amsterdam is seeking a Sales Executive specializing in customer retention. The ideal candidate will be fluent in Spanish and proficient in English, demonstrating excellent customer care skills. Responsibilities include achieving sales targets and providing exceptional service to concerned customers. This role offers flexible working options, a monthly commission scheme, and a comprehensive benefits package, including a premium pension and 28 holidays.