Spanish-Speaking Interim Customer Success Manager for AI Adoption

Careerstrengo; Utrecht; Presencial; EUR 32 000 - 52 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

60 days abroad

Onboarding program

Mental health support

Learning budget

Extra course days

28 vacation days

Travel reimbursement

Internet allowance

Lunches provided

Pension contribution

Sabbatical

Resumo da oferta

Trengo is seeking an Interim Customer Success Manager (Spanish-speaking) to join our Customer Success team in Utrecht on a 7-month maternity leave cover, 24-32 hours per week. You’ll manage a portfolio, drive retention and expansion, and become the product expert for your customers.

You’ll own retention targets, drive AI adoption for measurable impact, and collaborate with Onboarding, Solution Consultancy, and Product to ensure customer success.

Qualificações

• 2+ years of experience in customer success, account management, or a customer-facing SaaS role.

Responsabilidades

• Own a portfolio of customers and deliver on retention, adoption, and expansion targets.
• Drive AI adoption at scale, enabling AI Agent, AI Journeys, and automation for measurable impact.
• Spot and close expansion opportunities, from extra seats and conversations to new use-cases and plan upgrades.
• Turn usage data and health signals into actionable business reviews and next steps.

Conhecimentos

Spanish

English

Customer success

Data-driven

Target ownership

AI curiosity

SaaS

Ferramentas

CRM

Descrição da oferta de emprego

Trengo is seeking an Interim Customer Success Manager (Spanish-speaking) to join our Customer Success team in Utrecht on a 7-month maternity leave cover, 24-32 hours per week. You’ll manage a portfolio, drive retention and expansion, and become the product expert for your customers.

You’ll own retention targets, drive AI adoption for measurable impact, and collaborate with Onboarding, Solution Consultancy, and Product to ensure customer success.