Interim Spanish-speaking Customer Success Manager

Trengo; Utrecht; Hybride; EUR 36 000 - 60 000; Temps partiel

Avantages offerts par ce poste

Hybrid working

60 days abroad (pro-rata)

Buddy onboarding

Mental health support

Learning budget

Vacation days pro-rata

Travel reimbursement

Phone & internet allowance

Lunch program

Pension

Sabbatical (unpaid)

Résumé du poste

Trengo is seeking an Interim Customer Success Manager (Spanish-speaking) to join our Customer Success team on a temporary basis. This is a 7-month maternity leave cover, starting on December 1st 2026, for 24-32 hours per week.

You’ll own retention and expansion, drive AI adoption at scale, and collaborate with Onboarding, Solution Consultancy, and Product to ensure customer success and growth. You’ll work from our Utrecht HQ in a fast-moving, AI-driven environment.

Qualifications

• At least 2 years in customer success, account management, or a customer-facing SaaS role.
• Results-driven with ability to own targets.
• Genuine curiosity for AI and ability to discuss AI tools with customers.
• Use data to prioritise by health scores, usage and engagement signals.
• Fluent in Spanish and English, both written and spoken.

Responsabilités

• Own a portfolio of customers and deliver on retention, adoption, and expansion targets.
• Drive AI adoption at scale, enabling AI Agent, AI Journeys and automation.
• Spot and close expansion opportunities, from extra seats to new use-cases and plans.
• Turn usage data and health signals into business reviews and next steps.
• Partner with Onboarding, Solution Consultancy, and Product to set customers up for success.

Connaissances

CS experience

Target ownership

AI curiosity

Data-driven

Spanish/English

Description du poste

Trengo is seeking an Interim Customer Success Manager (Spanish-speaking) to join our Customer Success team on a temporary basis. This is a 7-month maternity leave cover, starting on December 1st 2026, for 24-32 hours per week.

You’ll own retention and expansion, drive AI adoption at scale, and collaborate with Onboarding, Solution Consultancy, and Product to ensure customer success and growth. You’ll work from our Utrecht HQ in a fast-moving, AI-driven environment.