Solutions Engineer

Concentric Recruitment; Amsterdam; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Concentric Recruitment is assisting a fast-growing tech company in the Voice AI space to hire an experienced Solutions Engineer for hybrid roles in Amsterdam, Barcelona or Madrid. You'll own the technical side of pre-sales, run discovery sessions, design integrations, and deliver demos, POCs/POVs, collaborating with Account Executives and stakeholders from engineers to CTOs.

Ideal candidates have 4+ years in pre-sales engineering, strong cloud and API knowledge, and the ability to communicate

Qualifications

• 4+ years in Solutions Engineering or similar customer-facing tech role.
• Experience owning or driving the technical side of a sales process with an AE.
• Experience with mid-market and enterprise customers through complex sales cycles.

Responsibilities

• Own the technical side of sales opportunities alongside Account Executives.
• Lead technical discovery sessions to understand customer architecture and requirements.
• Design solutions and explain how the platform integrates into existing environments.
• Deliver technical presentations, product demos and architecture discussions.
• Scope and drive POCs/POVs through technical validation.
• Collaborate with Sales, Product and Engineering throughout the sales cycle.
• Translate complex requirements into practical solutions and communicate value clearly.

Skills

Solutions Eng

Pre-Sales

Enterprise Sales

Discovery

Demos/POCs

Cloud APIs

Job description

Contract Type: Direct employment with our client

Location: Hybrid – Amsterdam, Barcelona or Madrid

Visa sponsorship is not available

We are currently looking for an experienced Solutions Engineer to join a fast-growing technology company operating in the Voice AI space.

This is a 100% pre-sales position where you will work alongside Account Executives and take ownership of the technical side of complex mid-market and enterprise sales cycles.

You’ll work directly with technical and business stakeholders to understand their environment, design solutions, deliver demos and successfully run POCs/POVs.

What you’ll be doing

• Own the technical side of sales opportunities alongside Account Executives.
• Lead technical discovery sessions to understand customer architecture, requirements and challenges.
• Design solutions and explain how the platform can integrate into existing customer environments.
• Deliver technical presentations, product demos and architecture discussions.
• Scope and drive POCs/POVs through technical validation.
• Work with stakeholders ranging from engineers and developers to Heads of Engineering, Product leaders and CTOs.
• Translate complex technical requirements into practical solutions and clearly communicate their value.
• Work closely with Sales, Product and Engineering throughout the sales cycle.

What we’re looking for

• 4+ years of experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Pre-Sales Engineering or a similar customer-facing technical role.
• Proven pre-sales experience owning or driving the technical side of a sales process alongside an Account Executive.
• Experience working with mid-market and/or enterprise customers through complex sales cycles.
• Strong experience with technical discovery, architecture discussions, demos and POCs/POVs.
• Comfortable presenting technical solutions to both engineers and senior stakeholders.
• Good understanding of software architecture, APIs, integrations and modern cloud-based applications.
• Ability to understand a customer's technical environment and translate requirements into practical solutions.
• Comfortable working in a fast-moving startup or scale-up environment.

Nice to have

• Computer Science, Software Engineering or similar technical background.
• Hands-on coding experience and the ability to build integrations, work with APIs and debug technical issues.
• Experience with voice, telephony or contact-centre technologies such as SIP or similar platforms.
• Experience with Voice AI, conversational AI, LLMs or other AI-based products.

Ideal background

You are an experienced pre-sales Solutions Engineer who knows how to partner with an Account Executive and take ownership of the technical side of an enterprise opportunity.

You may be a highly technical SE who enjoys coding and building integrations, or you may come from a strong enterprise pre-sales background with enough technical depth to confidently understand architectures and implementations.

Previous Voice AI or telephony experience would be highly valuable, but it isn't essential. Strong Solutions Engineers from adjacent technical domains who can quickly understand a complex technical product will also be considered.