Enterprise Solutions Engineer - Netherlands

ElevenLabs; Netherlands; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Innovative culture

Growth paths

Learning & development stipend

Social travel stipend

Annual company offsite

Co-working stipend

Job summary

ElevenLabs in the Netherlands is looking for a Solutions Engineer to work with a driven team in scaling their voice AI platform. As a Solutions Engineer, you will collaborate with Account Executives, interact with customers to provide tailored support, and craft technical demonstrations.

Requirements include proficiency in Python, a strong technical background, and excellent communication skills. This role provides an exceptional opportunity to contribute to the innovative culture of ElevenLabs.

Qualifications

• Passionate about AI, technology, and ElevenLabs products.
• Strong technical background in software development and architecture.
• Experience working in a customer-facing technical role.

Responsibilities

• Collaborate with Account Executives to enhance sales processes.
• Provide bespoke support to customers and architect solutions.
• Create documentation and resources for customers' self-service tools.

Skills

AI enthusiasm

Customer support

Technical integration

Empathy for customers

Proficiency in Python

Excellent communication skills

Job description

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human‑like AI voice model. Today, we serve millions of users and thousands of businesses – from fast‑growing startups to large enterprises like Deutsche Telekom and Meta. Our investors include Andreessen Horowitz, ICONIQ Growth and Sequoia. We have raised $781M and our last valuation was $11B.

We Have Expanded From Voice Into Three Main Platforms

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do results from the creativity and commitment of our team—researchers, engineers, and operators. If you want to work hard and create lasting positive impact, we want to hear from you.

How We Work

• High‑velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. It’s about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher‑quality results across the whole company—from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritize your talent, not your location.

What We Offer

• Innovative culture: A generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: The dynamic team offers countless opportunities to drive impact beyond your immediate role and responsibilities.
• Learning & development: We support professional development through an annual discretionary stipend.
• Social travel: An annual discretionary stipend to meet up with colleagues wherever you choose.
• Annual company offsite: Each year the entire team gathers in a new location – past offsites included Croatia and Italy.
• Co‑working: If you’re not near one of our main hubs, we offer a monthly co‑working stipend.

About The Role

As a Solutions Engineer you will work with a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions for many enterprise customers, both directly and by improving internal processes and supporting our sales teams.

As a Solutions Engineer, You Can Expect To

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
• Craft compelling technical demonstrations that clearly communicate our product's value proposition.
• Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
• Build self‑service tools and documentation that empower customers to implement solutions independently.
• Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real.

Requirements

• Passionate about AI, technology, and ElevenLabs products.
• Enjoy working directly with customers, iterating on solutions, and providing tailored support.
• Talent for identifying patterns that can be standardized and scaled.
• Strong empathy for customers, sales, and product teams.
• Strong technical background to help customers architect integration between our solutions and their existing systems.
• Experience working with customers—student clubs, side projects, or professional settings—desire to work closely with them in a technical capacity.
• Proficiency in Python, with a deep understanding of software development, architecture, and common integration patterns.
• Excellent communication skills with the ability to adapt messaging to different audiences.

Location

This candidate must be located within the Netherlands and be willing to work in the office multiple days per week.