Solution Specialist - Payments

971 NL13 Global Blue Holland BV; Amsterdam; On-site; EUR 60,000 - 90,000; Full time

Job summary

Global Blue by Shift4 is seeking a Solution Specialist Payments in the Netherlands. You will drive new business and support existing clients by promoting merchant servicing products, hardware, software, and services. This field-based role offers autonomy and direct impact on revenue growth.

You will prospect, set appointments, close deals, and grow relationships with merchants across the territory. Travel and robust CRM usage are expected.

Qualifications

• Proven outside sales experience in payments/tech or similar.
• CRM proficiency and pipeline management.
• Strong presentation, negotiation and communication skills.
• Ability to build trust and long-term client relationships.

Responsibilities

• Prospect and generate new business opportunities through phone outreach, networking, and referrals.
• Set appointments with merchants to present Global Blue by Shift4’s Payment Terminal and services.
• Close deals in a fast-paced sales cycle and sign new logos in the assigned territory.
• Assist existing clients with add-on services, including hardware, software, and professional solutions.
• Build relationships with merchants by listening to their needs and resolving issues.
• Explain the value of Global Blue by Shift4’s solutions to clients (demos or Payment Terminal).
• Qualify opportunities and identify cross-sell/up-sell opportunities.
• Understand merchant acquiring statements and position our end-to-end service offering.
• Maintain accurate CRM records and pipeline management.
• Communicate with manager and adhere to policies and procedures.
• Continue developing knowledge of products, services, and industry trends.

Skills

Outside sales

CRM proficiency

Presentation skills

Negotiation skills

English fluent

Dutch proficiency

Job description

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

About Global Blue: Global Blue by Shift4 is the industry leader in Tax Free Shopping solutions, simplifying the tax refund process for international travelers and driving revenue for retailers through a fully integrated commerce experience. As a business partner for the shopping journey, we seamlessly connect shoppers and brands worldwide, powering over 40 million transactions each year. For more information, please visit globalblue.com and shift4.com.

What you will do

A glimpse in your role: As a Solution Specialit Payments at Global Blue by Shift4, you will be responsible for generating new business and supporting existing clients by promoting Global Blue by Shift4’s merchant servicing products, hardware, software, and professional services. This is a field-based role with a high degree of autonomy - ideal for someone who enjoys meeting people, building trust, and seeing direct results from their work. Acting as the frontline sales representative in your assigned territory, you will drive revenue growth by prospecting, setting appointments, closing deals, and building strong client relationships.

Responsibilities

• Prospect and generate new business opportunities through phone outreach, networking, and referrals.


• Set appointments with merchants to present Global Blue by Shift4’s Payment Terminal and services.


• Close deals in a fast-paced sales cycle and sign new logos in the assigned territory.


• Assist existing clients with add-on services, including hardware, software, and professional solutions.


• Build strong relationships with merchants by actively listening to their needs and resolving outstanding issues.


• Clearly explain the value of Global Blue by Shift4’s solutions to clients (via laptop demonstrations or Payment Terminal).


• Qualify sales opportunities and identify cross-sell and up-sell opportunities.


• Understand merchant acquiring statements and position Global Blue by Shift4’s end-to-end service offering accordingly.


• Maintain accurate CRM records and pipeline management.


• Maintain regular communication with direct manager and adhere to company policies and procedures.


• Continuously develop knowledge of products, services, and industry trends.

Additional

Division of work in percentage (please note that this is subject to change depending on business):

• Lead generation & prospecting - 35%


• Sales conversion & client onboarding - 30%


• Account management & client support - 20%


• Administration & CRM reporting - 10%


• Training & industry knowledge development - 5%

Main KPI’s

• Lead generation and number of outreach activities.


• New logos signed and deals closed in assigned territory.


• Achievement of monthly/quarterly sales quotas.


• Client retention and satisfaction levels.


• Pipeline accuracy and CRM compliance.


• Professionalism and alignment with company standards.

You will make a difference here if you have

• Entrepreneurial and "hunter" mindset with strong drive for sales success.


• Ability to build trust and long-lasted client relationships.


• Resilient, proactive, and results-oriented approach.


• Strong organizational skills and ability to manage territory effectively.


• Professionalism and adherence to company values.


• Proactive problem-solving and continuous improvement mindset.


• Confidentiality, integrity, and discretion in handling sensitive information.

Key competencies and qualifications

• Proven outside sales experience, including door-to-door or territory sales, preferably in payments, financial services, or technology solutions.


• Demonstrated ability to meet and exceed sales quotas through prospecting, cold-calling, and deal closing.


• CRM proficiency and ability to manage sales pipeline effectively.


• Strong presentation, negotiation, and communication skills.


• Computer and smartphone literacy.


• Valid driver’s license and ability to travel extensively within assigned territory.


• Fluent English.


• Native or proficient knowledge of Dutch.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Welcome to the future of commerce

About Shift4: Shift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter. Transforming how people shop, dine, stay, and play, Shift4’s commerce technology allows for a seamless experience at any scale. From your neighborhood restaurant to the world’s largest event venues, Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world. For more information, visit shift4.com.

About Global Blue

Global Blue by Shift4 is the industry leader in Tax Free Shopping solutions, simplifying the tax refund process for international travelers and driving revenue for retailers through a fully integrated commerce experience. As a business partner for the shopping journey, we seamlessly connect shoppers and brands worldwide, powering over 40 million transactions each year. For more information, please visit globalblue.com and shift4.com.

A Global Leader in Financial Technology

• 75+ Countries


• $300+ Billion Processed Annually


• 300,000+ Customers


• 1,200+ Technology Integrations


• 5+ Billion Annual Transactions


• 100+ Payment Methods

Shift4's experienced senior leadership team helps us push the boundaries of commerce innovation. Meet the Executive Team

Shift4Cares

We take corporate social responsibility seriously and strive to make a positive impact on the world around us. The Shift4 team is committed to making a difference in our local communities through volunteerism and other charitable contributions.

Join Our Team

Our people are our greatest asset, and we’re always looking for driven and innovative individuals to join our fast-growing team.